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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,195 Reviews

2,195 Reviews of Stone Mountain Nissan - Service Center

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December 02, 2024

Nice new environment. Good and reliable service. Have been here multiple times before. Polite personnel More

by MYERS.MK.ATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with any of them
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Dec 04, 2024 -

Stone Mountain Nissan responded

Hi Myers.mk.atl, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 02, 2024

Awesome Service,Excellent Customer Service Wonderful Service.Excellent customer lounge Health Wages is awesome! The best!! More

by South Dekalb1$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Dec 04, 2024 -

Stone Mountain Nissan responded

Hi South Dekalb1$, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 01, 2024

My service was very good. I was in need of an extra key and I thought the key I found in my car could be programmed. The service guy came back and said that wasn’t the key for More

by sdellis501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Anthony Hartzog, Peter Milner
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Dec 03, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (470) 467-4394.

November 30, 2024

Service Tech was not helpful with checking with me about parts being ordered or setting an appointment. Never returned phone calls or texts. More

by walter.stephe48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kalium
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Dec 01, 2024 -

Stone Mountain Nissan responded

Hi Walter.stephe48 thank you for taking the time to leave us your honest feedback.

November 30, 2024

Stone Mountain Nissan Service Department never disappoints. KG and the entire teams takes great car of our cars. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Dec 02, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 25, 2024

Fast,efficient service in a great looking facility. Looking forward to my next visit. Thanks More

by VANLAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

Out standing, reliable . KG was very professional and stood by his words , keep up the good work More

by clevercoke14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 26, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

Customer service is great. Everyone is always nice & professional. Maks is awesome at what he does. No complaints. He’s awesome More

by ARIEL PRYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maks
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Nov 27, 2024 -

Stone Mountain Nissan responded

Hi Ariel Pryor, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 25, 2024

Service representative was very friendly and informative. Service was super fast and very nice dealership/service area. More

by melissaellis84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service department
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Nov 27, 2024 -

Stone Mountain Nissan responded

Hi Melissaellis84, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 25, 2024

The only reason we purchased our 2nd car and have it serviced is due the the excellent professionalism from our service advisor Heath Wages. He goes over and beyond to ensure he meets 110% customer More

by rochelle.betts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 27, 2024 -

Stone Mountain Nissan responded

Hi Rochelle.betts, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

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