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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,195 Reviews

2,195 Reviews of Stone Mountain Nissan - Service Center

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December 19, 2024

Convenient. Shuttle service is great. Service advisors are great! Cost of labor is too high. More

by MAYAJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Dec 21, 2024 -

Stone Mountain Nissan responded

Hello Mayajohn, thank you; we appreciate your feedback!

December 19, 2024

This dealership would be 5 star if they had loaners or rental cars available and I do feel the labor cost are very expensive. The dealership is clean and they people are nice. More

by tellallinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAK
Dec 21, 2024 -

Stone Mountain Nissan responded

Hi Tellallinc, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 19, 2024

Great customer service. Car is running perfectly. Fast. KG was awesome and very informative! Thanks! More

by SMORGAN_1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Dec 21, 2024 -

Stone Mountain Nissan responded

Smorgan_1107, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan!

December 19, 2024

I will always bring my rogue to Stone Mountain Nissan. They make sure to work with you to ensure you have the best service every time. More

by ASTURNER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Dec 21, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 18, 2024

Professional customer service and quality vehicle maintenance service. The vehicle service center technicians were professional and knowledgeable. More

by Mohonor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center representative KG
Dec 20, 2024 -

Stone Mountain Nissan responded

Hi Mohonor, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 16, 2024

Nice and kind people. TJ is and excellent service advisor. They work very hard and fast More

by toriiscool99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Tobias Pressley Jr 5/5
Dec 20, 2024 -

Stone Mountain Nissan responded

Hi Toriiscool99, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 15, 2024

After my service was completed, I felt satisfied. I always feel confident in Mr. Wages sevice. More

by ANNETTEPOLOTE
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Dec 16, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 13, 2024

I am very unhappy with this dealership. I brought my car in to get a new battery. The next day my car malfunction light came on and my car started jumping. I took my car back and they're cl More

by LYDIA1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maks
Dec 20, 2024 -

Stone Mountain Nissan responded

Lydia1228, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

December 12, 2024

They provide a great service I highly recommend them to any Nissan owner will definitely be coming back for further service More

by MATTIS_COREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailum
Dec 13, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Very nice building inside and out. Everyone there was so professional from the sales people to the service people, they all worked together as a team to help get the best deal. Mr. Pat More

by LWILLIAMS335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , Shayna Keyes
Dec 14, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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