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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,217 Reviews

2,217 Reviews of Stone Mountain Nissan - Service Center

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March 11, 2024

Just needed an oil change and tire rotation. Took a little longer than the estimated wait time. More

by VICKSTER77RN
Recommend Dealer
Yes
Employees Worked With
Heath
March 11, 2024

The service I received was excellent. KG Ellsworth was very helpful and courteous. Service was provided and completed in a timely manner. More

by pclark780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
March 11, 2024

I appreciate the constant communication while my car is being serviced and the continued customer service! More

by TLewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
March 10, 2024

Had an appt at 9am for a recall and it took 3 hours. When we pulled into the svc lane at 9:00, we were greeted and was told to sit in the waiting area and we would be called by the svc rep Kalium. At 10 More

by MISSANN221
Purchase Time
Recommend Dealer
No
Employees Worked With
Kalium Fryar
March 10, 2024

No problems everything went smooth and I was in and out very good customer service More

by DLTAYLOR1413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
March 10, 2024

Some of the worst service and communication I’ve seen. Honestly after this experience I have decided to never buy Nissian again. More

by barrington
Recommend Dealer
No
Employees Worked With
Employee works in service
March 09, 2024

Great customer service; professional guys who take care of their customers. Terrific, kee it up! More

by karen_n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name sh be on MY records, there!
March 06, 2024

I wouldn't go anywhere else. Heath takes very good care of our family.! The Whole team is polite, kind, professional and will keep you updated. Love My Nissan Service Department! More

by Shemaxx15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
March 06, 2024

Good customer service and the staff are great I had a very good experience during my visit More

by Francisdefreitas1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cortes
March 05, 2024

They fix the problem very fast and professional They missed my tired change first time and in 2 days they change it for free and offer me the next oil change and tired rotation going to be free. I hope More

by STEFANIA_M99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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