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Stone Mountain Nissan - Service Center
Lilburn, GA
2,217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,217 Reviews of Stone Mountain Nissan - Service Center
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March 16, 2024
It was bad business that my truck sit there for a ayy and a have and had not been even pulled in the shop to be looked at until I told them I would have it sent to Conyer's Nissan a have and had not been even pulled in the shop to be looked at until I told them I would have it sent to Conyer's Nissan More
by Bradfieldlyndon
Employees Worked With
Everyone from service manager to two different advisors just to get my vehicle back in five days and two trips to the dealership to get up dates because I couldn't get people to the phone
Verified CustomerMarch 13, 2024
When I come here the issue never seems to be fixed. They act like since you are not buying a car you just don't really matter. Or maybe its because im female. IDK. But thats ok. When my car dies, I wil They act like since you are not buying a car you just don't really matter. Or maybe its because im female. IDK. But thats ok. When my car dies, I will not be getting another Nissan. More
by Dcc
Employees Worked With
Shayna Keyes
March 12, 2024
Customer service was very pleasant Very friendly They were very helpful Accommodating That's all I can say at this moment, the service was great were very helpful Accommodating That's all I can say at this moment, the service was great More
by Barbwelch2
Employees Worked With
Kylan I think
March 12, 2024
Had an appointment and still had to wait almost 3 hours and felt ignored by my advisor cause he kelp avoiding me . Someone else end up checking me out and he was very understanding and professional. If on and felt ignored by my advisor cause he kelp avoiding me . Someone else end up checking me out and he was very understanding and professional. If only I could have been given a head up about my vehicle. I’m still disappointed about this cause I kept seeing him bypassing me like I didn’t exist. 🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️ if I return he will never be able to check me in or out . I’m praying for him to be a manager he’s still in , TRAINING More
by ENUFF4UNME
Employees Worked With
March 12, 2024
The service advisor John Nadeau delivers exceptional customer service, ensuring satisfaction with maintenance and repair experiences. Also, I must add that they provide a welcoming environment and a wid customer service, ensuring satisfaction with maintenance and repair experiences. Also, I must add that they provide a welcoming environment and a wide selection of vehicles, backed by knowledgeable staff dedicated to meeting customers' needs. More
by mcnamee_marcia
Employees Worked With
John Nadeau
March 11, 2024
I came in first an oil change, rotation of tires and filter change. I had a appointment and I was still there almost 3 hours filter change. I had a appointment and I was still there almost 3 hours More
by ENUFF4UNME
Employees Worked With
Don't remember. But he wasn't very professional. He said he was a manager.
