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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,215 Reviews

2,215 Reviews of Stone Mountain Nissan - Service Center

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April 02, 2024

Very professional at all times I have been coming to Stone Mountain for 6 years and working with Heath Wages the whole time. He has been so very professional and helpful to my vehicles needs!!! Heath is More

by SKUNKLER69
Recommend Dealer
Yes
Employees Worked With
Heath Wages is the best!!!
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 02, 2024

Can't rate, cause I paid for a oil filter change and tire rotation and didn't get a tire rotation, but was charged for a tire rotation ?? More

by DARRYTURNER6442
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you for letting us know about your recent visit to Stone Mountain Nissan. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (470) 467-4394.

April 01, 2024

Atmosphere is very pleasant and staff are very helpful. Very respectful with time equittes. Awesome More

by MOMP69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are so pleased you enjoyed your visit to Stone Mountain Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2024

Excellent Professional,staff very knowledgeable of their job. I've been very satisfied with this dealership! Excellent More

by South Dekalb1$
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

April 01, 2024

Outstanding customer service. Excellent service staff very knowledgeable of their jobs.Very friendly staff their just awesome!! More

by South Dekalb1$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations! We hope to see you soon!

Jun 29, 2024 -

South Dekalb1$ responded

Always Outstanding Service!!

April 01, 2024

The service was good. My car was worked on timely. I was okay with the service provided. Thank you More

by bnc3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember, but not on list
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

March 31, 2024

We had a duplicate key made for our maxima And was satisfied with the way it was handled More

by dzachery01
Recommend Dealer
Yes
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 31, 2024

Great service provided on the day I had come into the dealership. Great customer service! More

by robertjones0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 31, 2024

I made an appointment and was told it would be ready at 12. At 2, I called and got no answer. I called a different number from an email. I called 6 times. Twice no answer 4 times I was told. someone would More

by MELODIEJANIN
Recommend Dealer
Yes
Employees Worked With
I spoke to several people. Last was John
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Nov 18, 2024 -

Stone Mountain Nissan responded

Melodiejanin, thank you for the high star rating!

March 30, 2024

customer service was definitely lacking - no welcome, no introduction, no updates. Dominick didn't seem to know what he was doing (maybe he was new?) - he was supposed to call me the next afternoon but neve More

by eileencross
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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