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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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April 28, 2024

I pulled up to meet my daughter who also has a brand new 2023 Nissan and was getting an oil change. No one came to my vehicle in the first 5-10 minutes then someone finally asked me what I needed today. Tha More

by HASANS1IHAH60
Recommend Dealer
No
Employees Worked With
Don't member
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April 25, 2024

GREAT SERVICE, GREAT PERSON HEAT WAGES WITH CUSTOMERS. OF COURSE I WOULD RECOMMEND THIS SERVICE CENTER. More

by anabel.73m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HEAT WAGES
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 25, 2024

Service provider KG was friendly, professional, courteous and knowledgeable. Got my service done in a very reasonable time. More

by ksgreen281
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept KG
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

April 24, 2024

The service at Stone Mountain Nissan is always wonderful. K G Ellsworth takes excellent care of his customers and makes sure that all concerns about my Nissan are taken care of at each visit. More

by CAROLBIRDSONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K G Ellworth
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 23, 2024

The staff at nissan are very nice and pleasant. I visit for oil change and tire rotation. Very nice service I was very pleased! More

by terrycarrie340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Report | Print
April 21, 2024

Awesome and knowledgeable service manager. .. when I arrived, I was greeted and assisted immediately. My issue was diagnosed and the part needed to be ordered. More

by irde57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
April 21, 2024

Ms. Shonda’s customer service was AMAZING!!! She was very friendly. She told me the wait for my car to be serviced would be an hour and I was out of there in 40-45 minutes. I appreciate that. Because I had j More

by INDIASMITH098160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Shonda
Report | Print
April 20, 2024

K.G. was very knowledgeable and.concerned in detail the service I need.ed for my car. . Hats off to him Thank you. Also the wait time wasn't bad. See you all soon. More

by BRENDADELORNLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G.
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 18, 2024

The service outstanding as usual. TJ really took care of my car! I’m grateful More

by mrstiffhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2024

This has been excellent for me and my family. The service has been great keeping my car in the best running condition and keeping my family and I happy. Also very happy with my service rep. KG he More

by irisward68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes, Peter Milner
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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