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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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May 12, 2024

Friendly top-notch staff. Promp and timely service. Would recommend this dealership for any customer needs. More

by ginomartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquez Bigby, AJ Khanfer, Reginald Gaines, Anthony Hartzog, Peter Milner, Trotters Moore
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2024

They don't have the main show up and running yet but it would have been nice to have shuttle across the street and down the road to my car rental place.Cortez was very helpful and honest . He gave me appro More

by Gloria E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi Gloria, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 10, 2024

enjoy being there. do not want to leave plan to buy new car from this dealership. Cortez Heath is one of the best service assistant mangers I have ever had. More

by MELISSA28S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 08, 2024

On April 20 I over scheduled myself. I had an oil change and the man who was helping make sure I was put to make my second appointment. I really appreciate it. He was a great help More

by ROXANN.STULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 07, 2024

Love how KG takes care of my SUV problems. Appreciate the great service when I visit. More

by hmickle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 06, 2024

Is was the battery that needed replacing. I have had plenty of time Think it over and I still would do it at Stone Mountain Nissan. More

by Bkrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jinetta Brown
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 05, 2024

I have a good relationship with the service dept. this last visit I was overwhelmed with the sales dept calling me about turning in my current vehicle for their pre-owned dept. I got 3 calls while More

by cnlgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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May 05, 2024

Excellent service with very knowledgeable staff. Will definitely recommend to others. Appointments are easy to make. More

by ERICKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
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May 02, 2024

Had to wait longer but ok…It was good that I could go online and set up appointment few hrs earlier More

by Nasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonda Crump
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April 30, 2024

Located in close proximity to my house. Favilty is clean. Rarely a wait time to be seen upon arrival. More

by CHAGOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Harrell; Kalium
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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