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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,179 Reviews

2,179 Reviews of Stone Mountain Nissan - Service Center

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December 13, 2024

I am very unhappy with this dealership. I brought my car in to get a new battery. The next day my car malfunction light came on and my car started jumping. I took my car back and they're cl More

by LYDIA1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maks
Dec 20, 2024 -

Stone Mountain Nissan responded

Lydia1228, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

December 12, 2024

They provide a great service I highly recommend them to any Nissan owner will definitely be coming back for further service More

by MATTIS_COREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailum
Dec 13, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Very nice building inside and out. Everyone there was so professional from the sales people to the service people, they all worked together as a team to help get the best deal. Mr. Pat More

by LWILLIAMS335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Dec 14, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

My service associate Heath Wages always has been and continues to be an excellent person to guide and assist me with the car I purchased there in 2013. More

by DMULDROW4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Dec 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 10, 2024

Kay and his team are excellent, friendly concerned. Always inform me of any and everything. I truly appreciate them More

by BENYARDVIOLA
Recommend Dealer
Yes
Employees Worked With
Kay
Dec 13, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 09, 2024

I have been coming to this location for years. They always get the job done! More

by EMONI_ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalum Fryar
Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

You are the best , everything from the tech to customer service was really good, Christopher Richte was really good all of the workers get a 10, I was very satisfied More

by jackiethornton0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2024

Great customer service handle everything that needs to be done on my car and I really appreciate them More

by INDIAREID84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2024

Great staff, courteous service, Mr Chris Richter was awesome service manager. I was very satisfied! More

by ccomlekcioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter
Dec 09, 2024 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2024

Ease of scheduling Tenacious in diagnostics Not the least expensive but problem found and fixed. More

by Lyle Helgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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