Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

Sort by
May 24, 2024

My service advisor Kalium was great and took the time to explain everything to me and why the services were needed since my vehicle hit 60K. More

by K Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2024

After 5 hour of waiting and $285 later, I still have the same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more More

by WARD4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service agent
Report | Print
May 21, 2024

The service was great, especially being able to get my oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer s More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 20, 2024

I am verry happy to recieve very good services thank you. Keep it up. See you soon More

by wobet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 19, 2024

My attendants name was John, I believe. I saw that I had the first appointment of the day and got me checked in right away. My car took more time than normal due to a few technicians arrivi More

by brittanelrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
May 19, 2024

They took the time to figure out what was wrong even though it wasn’t immediately obvious. And they fixed it promptly. Would have been nice if they had washed my car though. More

by RHIANNON125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

I have been coming here since 2019. I recently upgraded my car and initially went to the place where I got my car to do my oil change but decided to come back and they got me in and out More

by andriannabutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 18, 2024

KG give excellent service. No hassle, no beating around the bush straight to the point. Give great advice. More

by Romel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 15, 2024

Good service - great customer service and will have you out in no time even without and appointment More

by TRACYASHLEY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez, Kathy Acosta
Report | Print
May 13, 2024

Service time was reasonable. Staff was friendly overall. Have no problem coming back to have service work done in the future. More

by cleveland.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENNETH ELLSWORTH
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

1
...
38
39
40
...
221