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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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June 03, 2024

Car serviced well! Thank you! Service people were courteous and we are happy! Thanks for the good work on oil change. More

by PRISCSHARPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob white
June 03, 2024

Very knowledgeable and professional service staff. Kudos for a job well done. I have great confidence that my vehicle will be serviced properly at this dealership. More

by VALHALLA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 03, 2024

Staff were nice as always. Very courteous and attentive. Even when I wanted to change something after my service visit had been concluded, they graciously checked my vehicle ba More

by gloe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2024

The service was quick, professional, and very efficient. I would definitely recommend Stone Mountain Nissan to family and friends. More

by FERN_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Shayna Keyes, Marquez Bigby, AJ Khanfer, Reginald Gaines, Jinetta Brown
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it.

June 03, 2024

HEATHER IS ALWAYS AMAZING. SO FRIENDLY AND KEEPS ME INFORMED OF WORK THAT NEEDS TO BE DONE ON MY CAR. I HAVE ALWAYS GONE TO WALMART FOR MY OIL CHANGE BUT NEVER AGAIN More

by JAN57678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 03, 2024

I was very happy with the service that I received. My service advisor was Kalium Fryar. He provided outstanding customer service, and was extremely knowledgeable and professional. He went over a detai More

by TWINS3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 03, 2024

Everything was great! I only need for you all to go back to using the old stickers because the new ones don’t stick and I have to rub it every single time and sometimes mu More

by SIGNORAJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 02, 2024

Great service and quick to get the car in and out. Knowledgeable staff and friendly More

by ancientryebread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin hurst and heath wages, Kathy Acosta
June 02, 2024

Upon arrival, I waited 20 minutes before a service person even acknowledged me. No one apologized for the wait. I watched several employees walking around, on calls, or on their cell phones, but none of them More

by KARMINIUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maks
June 02, 2024

I feel confident that the work done on my vehicle is accurate and done with precision. More

by LYNNMAWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth - service advisor
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