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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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June 09, 2024

Heath Wages is one of the main reasons I continue to come to Stone Mountain Nissan. He continues to provide excellent customer service !!! More

by SKUNKLER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 09, 2024

Lots of. Changes. However I still like you all Please bring back complimentary coffee and smiles. More

by BUSYBEA701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PATRICK FACEY
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June 09, 2024

Well I still have the same issue the noise came back within a few days and never received the refund that I was supposed to get back. I am out of town so will deal with it upon return. More

by WARD4219
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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June 08, 2024

The gentleman was very professional and friendly. Eventho I had an appointment the wait time was not long at all. More

by sassyblueu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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June 08, 2024

Detailed analysis of services needed and prompt service in the timeframe given. Vwry satisfied and I’d recommend More

by MAYAJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 07, 2024

Very good costumer service . All employee are very respectful . Good deal and good job. Thank you More

by LAILA_S_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley
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June 05, 2024

Everyone was very nice and great; I appreciate the help I received from the staff. More

by Leke Adeleye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquez Bigby, AJ Khanfer, Reginald Gaines, Anthony Hartzog, Peter Milner
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Jun 28, 2024 -

Stone Mountain Nissan responded

Hi Leke, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 05, 2024

They always do their best to assist me. I had to take car back a few times, but they took their time and found out what was wrong with my vehicle and repaired it. KG is my preferable servic More

by KIMTS0170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 04, 2024

Cortez Assistant Manager very knowledgeable and helpful. Great customer service. I will continue to have both my vehicles serviced there. Oil Change and serviced brakes. Great Job!!! More

by Focusonfino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 04, 2024

I received consistently efficient, professional service at stone mountain nissan. KG is my service advisor and he continues to provide excellent service. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG ellingsworth
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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