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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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June 11, 2024

The service was good. However, I am bringing the vehicle back to check the wheel alignment More

by SPAULD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see the name of the person who was helping me
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 10, 2024

Cortez was an amazing help with my car. Great team and Great Service. Helped my car a lot. More

by ZIONJEFFERSON35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
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June 10, 2024

Very professional and prompt. They take ti.e to make sure all needs are met. More

by REGINAWARD874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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June 10, 2024

KG is always the best. He calm demeanor, honesty and thorough explanations of the problems and solutions are very much appreciated. More

by southjvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

June 10, 2024

Never heard from my advisor at all about the issues that were found. Just sad More

by FLEMING_AJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braddy
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June 10, 2024

Had the pleasure of being assisted by kalium, as a service advisor he was awesome, very thorough and informed me of each step that was taken or needed to be taken so I make the right call. He is one o More

by AMA360D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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June 10, 2024

Fast and friendly. Mr KG Ellsworth service manager has always been there to help me with everything I needed for my car. He do a very good job explaining the work that More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2024

They are really pressing me for a review here. .. f f rf erkj f rfkje ker More

by monicaredwards99
Recommend Dealer
Yes
Employees Worked With
Kenneth ellsworth
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June 10, 2024

The customer service was great and I was helped without having an appointment. They were very accommodating More

by algenys33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
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June 10, 2024

I have done business with this facility and I have to say their customer service was excellent as it always is and that their facility is hands down the best when it comes to my mechanical needs for my vehic More

by BL.HOMERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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