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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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June 17, 2024

I like to go to Stone Mountain dealership because they make sure your service be done and get in and out, and don’t have to wait to long More

by Sylvia Ferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Marquez Bigby, Jinetta Brown, Anthony Hartzog
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi Sylvia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2024

Heath and Roger are the BEST! Am very satisfied...Will be back again for future repairs. More

by PLUMTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

June 16, 2024

KG was nice and reassuring. Oil change and tire rotation done in the exact estimated time, 1 hour and 15 minutes. They left my door greasy and when I asked for something to wipe More

by agriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth, Maks ziak
Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 16, 2024

KG was very nice and helpful with the installation process for my transmission. I would recommend StoneMountain Nissan. More

by ANTWAN_WESTBROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG, Ricardo Shepherd
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 16, 2024

The service was good. Like how the upgrade in the construction of the building. Thanks More

by bensap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 16, 2024

Great customer service. Answered all my questions. And provided great feedback to me after inspecting a used Xterra I had just purchased. More

by JOSEPH.EASON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 14, 2024

Every time a need a service Kalium is there to help. I really appreciate his dedication to get things done efficiently! More

by REGINAFRANCOIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium is great!
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 13, 2024

There was great customer service during my car maintenance. I enjoyed the conversation, knowledge, and breakdown for my car’s needs. More

by LASHUNDA_HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. He had only worked there for five days. I believe that is his name.
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 12, 2024

I recently had my 2022 Nissan Sentra serviced at Stone Mountain Nissan, and I couldn't be more satisfied with the experience. The service I received was exceptional, largely thanks to my service advisor J More

by mcnamee_marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nadeau
June 11, 2024

Every time I go to Stone Mountain Nissan I receive great customer service! My service advisor, Heath Wages, is awesome! He listens to any concerns I may have and makes sure I understand whatever service I m More

by CAPERS_ALISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Al
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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