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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,205 Reviews

2,205 Reviews of Stone Mountain Nissan - Service Center

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June 24, 2024

I recently visited Stone Mountain Nissan for AC repairs on my car, and I couldn’t be happier with the service. From the moment I walked in, the staff was friendly and attentive. The mechanics diagnosed the More

by jimmyllaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richter
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're pleased to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2024

I appreciate the reminders of getting my vehicle services. I also did not have to wait Long on my car being serviced. Thank you so much. More

by yarlanda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jones and Mr. Jond , Jinetta Brown
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 24, 2024

I'm always satisfied with the service received from this location. After 23 years of doing business I plan to continue doing business, because I know they will not disappoint. More

by KDWGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

June 22, 2024

Everything about the buying experience was outstanding! Everything met my needs, the vehicle, the salesman and the delivery! More

by coop081725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes, Richard Polk
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 22, 2024

Helpful. The environment is clean and some of the people are nice. I will Recommend this place to others. More

by Fidelia Nwogor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2024

I always get excellent service from the Service Department. If there are any issues, they are solved quickly. More

by RKMOOREKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2024

Great customer service thank to KG will call back and do business again timing was less than expected. More

by melriddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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June 21, 2024

Great service. Personal where friendly and knowledgeable. He walk us through the whole process himself More

by bigmac11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G. Ellsworth
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

June 21, 2024

Excellent service, just took longer than I expected. The wait was longer than I had anticipated but I had a great experience overall. More

by jennifermccord573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 19, 2024

This is a very good and reliable dealership. This is my exclusive place to get my oil changed. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone is sales
Report | Print
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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