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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,204 Reviews

2,204 Reviews of Stone Mountain Nissan - Service Center

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July 05, 2024

Great service without being pressured to accept additional findings. Personnel were friendly and questions were answered professionally. More

by DAVESTANFORD780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept ???
Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

My service manager was very polite and very professional. Heath Wages was extremely nice and pleasant. More

by marykatwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2024

The wait was way too long just to get a tire replaced . Service tech was polite More

by sjett1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

KG is very personable and knowledgeable. He always takes care of me and my car. More

by tianablessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jul 05, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Stone Mountain Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Chris did a great job with making me feel like a priority on a busy weekend ad not just another number. I appreciated his constant communication on the phone and thru the text service. Great service all arou More

by jessig1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 03, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2024

Service dept was very professional and communicated step by step updates on my car and completion. More

by totall162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 01, 2024

After my oil change and tire rotation . My car brake light and TPS came on. My var was shaking after. My car didn’t have these problems prior. I had to go back to the dealer for them to fix More

by AIRVINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
July 01, 2024

Everything went well at Nissan Stone Mountain on Saturday. Everything went well at Nissan Stone More

by STEFANMCALLISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
July 01, 2024

Outstanding customer service, very friendly and warm atmosphere. Very professional and warming, pleasant friendly environment More

by MARCELLA_WALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
July 01, 2024

I was pleased with KG handling of my vehicle. In and out quickly. Thanks again. More

by MRSTORMWATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K. G. Service Team
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