Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,256 Reviews

2,256 Reviews of Stone Mountain Nissan - Service Center

Sort by
February 21, 2025

Service tech, Jermaine Summers is the best. ..He gave me GREAT CUSTOMER SERVICE!! keep it up🙂 More

by CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Stone Mountain Nissan responded

Hello Carol, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 19, 2025

Booking the appointment online was easy. Heath, my service advisor, was efficient and detailed with the service completed. More

by DIMASNORMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Feb 21, 2025 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

February 19, 2025

My service visit was great. Kalium is a great service provider- very mannerable and respectful .. Great service in and out in a timely manner. Thank You. See you Soon! More

by ONECOCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept - New employee from Middle ga. - Kailum
Feb 21, 2025 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 19, 2025

Very professional and the place is very clean, neat and very inviting. However, the waiting time for oil change is very upsetting More

by etefera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (470) 467-4394 so we can assist you further.

February 19, 2025

I was able to book an appointment online easily. Heath, my service advisor, was efficient and detailed with the service completed. More

by DIMASNORMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Feb 21, 2025 -

Stone Mountain Nissan responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

February 18, 2025

Went in for an Oil and transmission fluid change. Was told my car needed other work exceeding $2000. This was very much over budget but the agent kept trying high pressure sales tactics for additiona More

by Foxglove1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Price Moore
Feb 21, 2025 -

Stone Mountain Nissan responded

Foxglove1515, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

February 17, 2025

Good but slow. And. Did not answer q. About back tail light 123 d456 k More

by JEOPSAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Stone Mountain Nissan responded

Hello Jeopsahl, thank you; we appreciate your feedback!

February 17, 2025

friendly & comfortable facilities love the staff always quick and they listen and suggest what is needed for my car More

by JJ8992BB9708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Stone Mountain Nissan responded

Jj8992bb9708, thank you so much for the positive review! Thank you, and have a fantastic day!

February 16, 2025

This concesionario of Stone Mountain is a great concesionario with a good professional service..! Good..! More

by alexislopez2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2025

The service tech, Heath Wages, is phenomenal. He gives that little extra every time and truly cares about each customer. This dealership also staffs its mechanic pool with experienced mechanics t More

by CAFOLEY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Feb 19, 2025 -

Stone Mountain Nissan responded

Hello, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!