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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,203 Reviews

2,203 Reviews of Stone Mountain Nissan - Service Center

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July 09, 2024

Everytime John helps me and he makes it enjoyable to service my car. Great customer service More

by toddswift14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Service 5 stars, Shayna Keyes, Marquez Bigby, Richard Polk
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 09, 2024

Every thing went well as usual. Service was done well. I was even given a ride home while waiting for completion. More

by DECOLLINS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath was great as always.
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 08, 2024

Good service from beginning to end. My service did not take all day and I was satisfied. More

by Nelle0587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2024

Appreciate the courteous people working the service Department ,I highly recommend the Nissan product to friends More

by seawhiz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenox
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 07, 2024

Need to work on getting people in and out much faster. Service rep was great but I shouldn’t have to wait nearly 4 hours for an oil change and air filter change when I had an appointment. More

by Jenn4407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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July 07, 2024

They fulfilled quality service throughout. The dealership also was very timely. I.would recommend them for everyone else. More

by TAPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black man's team was exceptional
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 07, 2024

I really enjoy dealing with this dealership. All of the people here are so nice. More

by SPETERSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 06, 2024

Great no pressure service. Service began upon my arrival and I was out in no time. Mr. Poznyak provided excellent service. More

by Kaara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
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Jul 07, 2024 -

Stone Mountain Nissan responded

Hi Kaara, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2024

Took my 2021 Nissan Armada in for an oil change and the service team at Stone Mountain Nissan delivered on their word. Very respectful and professional. Will definitely be back and will recommend all my fr More

by EJAIMES0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Polk
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 05, 2024

Great service without being pressured to accept additional findings. Personnel were friendly and questions were answered professionally. More

by DAVESTANFORD780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept ???
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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