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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,203 Reviews

2,203 Reviews of Stone Mountain Nissan - Service Center

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July 14, 2024

Loved my service rep, Kay Fryar, as he was very helpful and professional with me. More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Fryar
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Jul 15, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

Everyone was very professional and informative. And service was done in a timely manner,so I could continue other personal tasks. More

by JOHNCOOPER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
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Jul 14, 2024 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

Oil change and tire rotation was completed in less than an hour and was advised on the status of vehicle. Great customer service by Chris Richte. More

by CCHAPMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richte, Shayna Keyes
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Jul 14, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Excellent service as usual, I was given all the information about my car situation before I made a decision. The best costumer service received from Mr. KG. More

by ricardoguzmanq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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July 11, 2024

Very good with customer service very quickly. Very friendly. Phenomenal service!! Top notch! Love it here. More

by BRANDEEWASHINGTON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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July 11, 2024

Easy to schedule. Clear explanation of what needs to be done. No unnecessary services recommended. Very honest and professional. I’ve found a new dealership for m More

by David Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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July 11, 2024

My service counselor was awesome ! it was all good. He made up for the experiences I’ve had in the past. More

by dominicusrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 11, 2024

KG Elsworth best service advisor I've ever had. I've purchased six cars at SMN and he has always been my advisor More

by JSP60A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G. Elsworth
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 11, 2024

Heath is Amazin helping me with my car. First time. And I’ll continue to go there for my car service More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 10, 2024

Bob, Service Manager, was very kind and took my issue seriously. Even though it was a long process I was very pleased with the way he handled my frustrations and NissanUSA. Also, a big kudos to their t More

by CSTBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and Barry
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