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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,204 Reviews

2,204 Reviews of Stone Mountain Nissan - Service Center

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July 18, 2024

Service was responsive, quick and efficient. Options were explained and costs were advised up front. More

by PALMER4619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christopher richie
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Jul 18, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

The dealership is the only place we come for our car service. Every body is always very friendly and helpful. Maks assisted me Tuesday, friendly and courteous. Free coffee is plus also. More

by MSHG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
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Jul 19, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 18, 2024

Heath is AMAZING as a service technician and always provides outstanding customer service and ongoing updates. More

by EEXPOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 19, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 18, 2024

I felt like I was just a sale to Brad, and there was no interest in my satisfaction or safety; and my strict budget seemed like it was a nuisance. I was sold a vehicle that had bent rims and lack of balanc More

by ROHANIEMCAKINWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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July 16, 2024

Really fast service. Everyone was very helpful. Facility was clean. They answered all my questions. More

by RANDALL.JAELYNN
Recommend Dealer
Yes
Employees Worked With
Kalium
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi Randall, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2024

Great experience all around from the sale team, financing, service and front desk teams. Stone Mountain Nissan is simply the best More

by akinlolu17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, Shayna Keyes
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please don't hesitate to reach out to us if there's anything more we can do!

July 16, 2024

Customer service was not good customer service don't know if I'll be coming back More

by DRESAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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July 16, 2024

I always get great service at Stone Mountain Nissan. I will only get my car served here, thanks to Heather! More

by JAN57678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
July 15, 2024

Customer service is important and a priority. I was informed when my vehicle was completed. More

by Grizzly14B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

July 15, 2024

I like coming to this dealership. My service advice Heath Wages always makes sure I’m well taken care of. More

by ESCOFFERYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Report | Print
Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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