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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,204 Reviews

2,204 Reviews of Stone Mountain Nissan - Service Center

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July 27, 2024

The service was good. The only thing was that it was a bit long and I had an appointment. Other than that, service was excellent. More

by SNLOVE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 29, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2024

My experience with Stone Mountain Nissan is always great. I rarely wait longer than promised. My service advisor Kay always ensures everything is checked and explains and provides options for any additional More

by INAJENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Jul 27, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2024

Professional, courteous, Kind. Good, awesome. Kullam was professional and answered my calls and was kind. More

by KEGREEN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 27, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 25, 2024

Took me almost 5 hours to get a oil change and a tire patch. The tire patch was $50 although the tire shop less than a mile away charges $10. Not sure why I would come back for any service work here. More

by cmcduffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 25, 2024

Excellent customer service. Great work. Knowledgeable employees. I highly recommend Stone Mountain Nissan.. My car was in and out in a timely manner. More

by OLLIE.CHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Jul 26, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 23, 2024

I was seen 30 minutes before my appointment time. The Technician was very professional and efficient. I will continue to get my car serviced at Stone Mountain Nissan. More

by dudley.mikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Jul 24, 2024 -

Stone Mountain Nissan responded

Hi Dudley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

I was told I got free oil changes for a year after buying my used Nissan three months ago. After going to Stone Mountain Nissan they said I had to pay. I was misled and lied to by the sales person at Lithia More

by ZACHSOL0292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kallum Fryar
July 21, 2024

My experience with Stone Mountain Nissan Service Department is always amazing. My service advisor, KG, takes great care of our cars. He provides excellent customer service. He is very knowledgeable More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jul 22, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Great service, Stone Mountain staff is committed with the client. I had a good advice about my car More

by alvaromoscoso2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather harrel
Jul 22, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

Been taking my Rogue back for service since purchased and been satisfied with the service. More

by Msfaith40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jul 22, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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