Stone Mountain Nissan - Service Center

My visit on 11/10/2020 was pleasant enough although I must return because they did not have the needed part for my repair. Invoice that I was given says part was special ordered. must return because they did not have the needed part for my repair. Invoice that I was given says part was special ordered. More

Bought my Altima there. I’ve always been pleased with the service done on it there. I especially enjoy working with Arthur in the service department. service done on it there. I especially enjoy working with Arthur in the service department. More

It was a fast and efficient service. The associate was knowledgeable helpful. I would recommend friends and family to get their services done there. Thanks nissan SM knowledgeable helpful. I would recommend friends and family to get their services done there. Thanks nissan SM More

Heath provided excellent customer care. He reviewed the inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid1 inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid19 precautions in place in the customer waiting areas. More

Excellent , friendly customer service. Prices reasonable. Wait time wasn't overwhelming. Checked in with us to keep us in the know of what was going on. Would definitely get my vehicle serviced here again. Wait time wasn't overwhelming. Checked in with us to keep us in the know of what was going on. Would definitely get my vehicle serviced here again. More

It is always a pleasant experience when I bring my car in for maintenance. Not only that, but if I need to stop by in-between maintenance services (because I’m getting a message in the dash that I don’t unde for maintenance. Not only that, but if I need to stop by in-between maintenance services (because I’m getting a message in the dash that I don’t understand, or my fob needs a new battery, or I simply need air in my tires) the staff is always accommodating. On this particular maintenance visit I was given the choice of 3 services (Routine, Value (?) and Premium). I was told what each service included with no pressure whatsoever...and asked which I preferred. I selected the Premium service and when I drove home, I could actually tell that my car was running smoother and better than when I brought it in. My service Rep was Heath Wages and he even ensured my car was thoroughly washed and vacuumed out. I could not have received better service! More

Very satisfied with the service received. Everyone was courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my husband to come and take me to pick up my car. I missed lunch and was not called to inform me about the mix-up concerning the shuttle service. More

I worked with Joshua Kern and he was amazing throughout the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business. More

My experience is always excellent when I come to the dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. More

Josh K. has always treated us well. Prime customer service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). More