Stone Mountain Nissan - Service Center
Lilburn, GA
2,179 Reviews of Stone Mountain Nissan - Service Center
First i was promised it would be around 40 mins, but it took over 2 hours for a simple oil change. Second the representative acted as if we was bothering her. Then she seem to have an attitude. I’m not s took over 2 hours for a simple oil change. Second the representative acted as if we was bothering her. Then she seem to have an attitude. I’m not sure if I’ll ever come back to this location. More
I always have such a great experience when I come to Stone Mountain Nissan to have my car serviced. My sales advisor always takes care of me just like I was family. Stone Mountain Nissan to have my car serviced. My sales advisor always takes care of me just like I was family. More
Only problem to me was when i physically seen my car pull up from getting the work done that was requested that i sat another 40 min., waiting on my name to be called to pay for my services when there was no up from getting the work done that was requested that i sat another 40 min., waiting on my name to be called to pay for my services when there was no one at the counter during the entire time my car was finished More
Heath is always personable and explains everything thoroughly to you about your vehicle. I trust him with my maintenance needs at all times. He definitely tells you what is needed to keep your vehicle thoroughly to you about your vehicle. I trust him with my maintenance needs at all times. He definitely tells you what is needed to keep your vehicle running for a long time or until you decide on something new. More
This dealership has been nothing short of amazing to me! They are all so welcoming, helpful, & professional. I definitely recommend visiting if you haven’t already. Thank you Josh for helping me get service They are all so welcoming, helpful, & professional. I definitely recommend visiting if you haven’t already. Thank you Josh for helping me get serviced efficiently! Also, thank you Mike for helping me secure my Nissan Kicks, I love it! More
The service at SM Nissan has always been great, And kudos to Josh Kern, he is the example for good service...thank you!! He has always been friendly, professional and efficient on all my visits. to Josh Kern, he is the example for good service...thank you!! He has always been friendly, professional and efficient on all my visits. More
My advisor Heath Wages always gives great customer service and great recommendation. I was very disappointed this time around when I realized they had removed the complimentary water offered I always service and great recommendation. I was very disappointed this time around when I realized they had removed the complimentary water offered I always look forward to this each time I come in. More
I was having starting issues with the car; had been in a few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. More
Can expect absolute high quality performance from staff in every respect. Service is great and with very warm attitudes of willingness to get the job done. Very thorough and cheerful atmosphere. in every respect. Service is great and with very warm attitudes of willingness to get the job done. Very thorough and cheerful atmosphere. More