Stone Mountain Nissan - Service Center

customer service was great - heath kept me inform of what was happening all thru my stay - service was done quick (oil change) Mr Heath was friendly and professional - great job was happening all thru my stay - service was done quick (oil change) Mr Heath was friendly and professional - great job More

Their customer service is great! I never feel out the loop when I take my car in for service here. They keep me informed about what needs to be done and also help by giving discounts! Which is why I keep loop when I take my car in for service here. They keep me informed about what needs to be done and also help by giving discounts! Which is why I keep coming back! More

I always receive good service at Stone Mountain Nissan. The entire staff is very professional and well trained. I recommend Stone Mountain Nissan to anyone that needs to have their vehicle serviced. The entire staff is very professional and well trained. I recommend Stone Mountain Nissan to anyone that needs to have their vehicle serviced. More

He is very patient and very friendly . Explain all necessary options for my vehicle. Recommended any necessary that needs to be done on my Nissan Rogue 2019. He very knowledgeable especially how to ma necessary options for my vehicle. Recommended any necessary that needs to be done on my Nissan Rogue 2019. He very knowledgeable especially how to maintain my car. He is an asset to your company. More

Arthur Ramirez was exceptions! He was my Service liaison and provided a wonderful experience. Honest, timely and very transparent on the issue and what needed to be fixed! I will definitely choose this deal and provided a wonderful experience. Honest, timely and very transparent on the issue and what needed to be fixed! I will definitely choose this dealership in the future! More

Great people that make you feel like family. Always thorough with everything. Thanks for always listening and answering my questions and concerns. Thanks for everything thorough with everything. Thanks for always listening and answering my questions and concerns. Thanks for everything More

Great service. Excellent customer service from Author. He was very transparent. I will definitely be back for all of my vehicle service needs. Thank You was very transparent. I will definitely be back for all of my vehicle service needs. Thank You More

Great Service. I didn't have an appointment but they did work me in. The Manager of the service department took the time to completely explain my issue and apologized for my wait. work me in. The Manager of the service department took the time to completely explain my issue and apologized for my wait. More

I was disappointed with this visit. I used to receive excellent customer service. But that has changed from the receptionist to the service rep. I had an appointment for an oil change at 11am. Dropped excellent customer service. But that has changed from the receptionist to the service rep. I had an appointment for an oil change at 11am. Dropped my car off and was told I would receive notification when my car was ready. Around 4pm I decided to call to,check the status of my car. I had to call several times before someone answered. And when they answered they were rude as though i was a bother and then I was disconnected!!!!! I went there anyway and they told me that my car was ready earlier and someone should've called me. And I said no one did. If I have to travel just to receive good service I will just to avoid this location. More

Being this is my first time going to Nissan for service I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very satisfied with the work performed on my vehicle. More