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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,197 Reviews

2,197 Reviews of Stone Mountain Nissan - Service Center

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December 23, 2020

Heath Wages is STELLAR! Excellent customer service, professional and he not only took care of my Altima's needs, he knew I needed to get a bit of work done, so he set me up in a private work station! More

by BONNIE915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
December 22, 2020

Joshua was awesome— Great customer service. Resolved my issues quickly and I am back driving with no excess engine noise. Thanks for your attention to detail!! More

by SATRINAHILL3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
December 21, 2020

I always receive great service from Stone Mountain Nissan! Friendly employees and a pleasant waiting area. I always feel well taken care of by my service advisor, Josh Kern. More

by LYNNMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
December 20, 2020

I was glad to see KG return to the dealership. He is very professional and knowledgeable. He updated my service records and asked about things since he last saw me. He added that personal touch. Things were More

by RKMOOREKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.G. Ellsworth
December 20, 2020

My service at this Nissan dealership was truly awesome Mr Arthur Ramirez took great care of me.Mr Ramirez was very professional at all times.He also keep me very well informed about my vehicle. The o More

by YNIXON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Arthur RAMIREZ
December 20, 2020

KG was great. Kept me informed on the status of my repair. I didn’t have to call to get an update. Great service by the staff. More

by NHARRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
December 17, 2020

i like this dealership because it is convenit, the managers are straight up front with you about what you are looking for and they care about what you are looking to buy. arthur ramirez is the best, h More

by NUTTINHONEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Always great experience with Heath Wages and Barry Bedard. They always provide honest feedback. I trust their recommendations and have always received good customer service and work from them. More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Barry Bedard
December 16, 2020

Could be handled better to ensure timeliness of service. I waited 30-45 extra minutes unnecessarily the agent “didn’t see me”. Didn’t bother call my name More

by FLOWERLILY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
December 16, 2020

As always, Heath Wages goes above and beyond in his customer service. Harold is also the very best, and has take great care of my Pathfinder! More

by TINGLER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, tanzeel Shahed
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