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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,117 Reviews

2,117 Reviews of Stone Mountain Nissan - Service Center

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November 18, 2020

Though the service advisor made me feel like I was bothering her when I arrived, the team quickly did my oil change with no issues. More

by Moprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
November 18, 2020

Only problem to me was when i physically seen my car pull up from getting the work done that was requested that i sat another 40 min., waiting on my name to be called to pay for my services when there was no More

by GOGNICK63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodriquez
November 18, 2020

Heath is always personable and explains everything thoroughly to you about your vehicle. I trust him with my maintenance needs at all times. He definitely tells you what is needed to keep your vehicle More

by derenthia.baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
November 15, 2020

This dealership has been nothing short of amazing to me! They are all so welcoming, helpful, & professional. I definitely recommend visiting if you haven’t already. Thank you Josh for helping me get service More

by BriSypho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

The service at SM Nissan has always been great, And kudos to Josh Kern, he is the example for good service...thank you!! He has always been friendly, professional and efficient on all my visits. More

by CDIMAIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
November 14, 2020

My advisor Heath Wages always gives great customer service and great recommendation. I was very disappointed this time around when I realized they had removed the complimentary water offered I always More

by Matilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
November 13, 2020

I was having starting issues with the car; had been in a few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy & Bob I think his name was
November 13, 2020

Can expect absolute high quality performance from staff in every respect. Service is great and with very warm attitudes of willingness to get the job done. Very thorough and cheerful atmosphere. More

by WALTON4308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
November 13, 2020

Since purchasing my Rogue you guys have been exceptional. My service representative Tierra is awesome, had my work done in a timely manner. Thanks you More

by LINDA.FMCGEE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
November 13, 2020

My visit on 11/10/2020 was pleasant enough although I must return because they did not have the needed part for my repair. Invoice that I was given says part was special ordered. More

by RMCCULLERS
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
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