Stone Mountain Nissan - Service Center
Lilburn, GA
2,197 Reviews of Stone Mountain Nissan - Service Center
The sales associate was amazing so nice was indecisive about two cars choose the car with better features and was more expensive well none of the features work now the dealership won’t do anything to hel about two cars choose the car with better features and was more expensive well none of the features work now the dealership won’t do anything to help me I paid so much more for better features and the guy “Dennis” I spoke with was a majorly rude about the whole situation basically said I already purchased the car not his problem. I feel like over all the customer service Dennis provided sucked. Totally would not recommend coming here since they don’t even know what features work on the cars they are selling the car I purchased was as much as a new car without all the new car features. More
At Nissan Aston Mountain they always provide quality service, they always meet my needs and have a great customer service team. At Nissan they are always so welcoming and everyone greets with a smile. service, they always meet my needs and have a great customer service team. At Nissan they are always so welcoming and everyone greets with a smile. More
Arthur Ramirez was awesome. He was the person who scheduled my appointment and helped me through the entire process. Great work! I am grateful thanks. scheduled my appointment and helped me through the entire process. Great work! I am grateful thanks. More
Always schedule my appointments with Arthur Ramirez he is a great Service Advisor. He gives me good advice about my vehicle and what recommended service is needed. Very pleasant and professional!!! a great Service Advisor. He gives me good advice about my vehicle and what recommended service is needed. Very pleasant and professional!!! More
The service team was very nice and professional. The contact person was very helpful and knowledgeable of the problem recall I had serviced. Very pleasant experience. contact person was very helpful and knowledgeable of the problem recall I had serviced. Very pleasant experience. More
They did a great job on the oil change bud didn't wash the car. It was Christmas eve and I was there for only 25 minutes. Thank you so much! the car. It was Christmas eve and I was there for only 25 minutes. Thank you so much! More
I have been having my 2 Nissan vehicles serviced at Stone Mountain Nissan for a couple of years now. Arthur Ramirez, the Service Advisor is awesome. He always greets me with a smile. He's helpful and very Mountain Nissan for a couple of years now. Arthur Ramirez, the Service Advisor is awesome. He always greets me with a smile. He's helpful and very knowledgeable of my vehicles. I always arrive with my coupons for the website service discounts. I like the new use of technology upon check in. It makes everything transparent. I would highly recommend Stone Mountain Nissan and Arthur to any of my friends and family for servicing their Nissan. More
I have been using this dealership for ten years. The customer service is always above and beyond. I will never buy another vechicle anywhere else. Not have my car serviced at another location. Heath has customer service is always above and beyond. I will never buy another vechicle anywhere else. Not have my car serviced at another location. Heath has always been honest and takes great care of me and my cars I purchase from this establishment. He is a great service advisor. And Harold has been my mechanic and my car always drives brand new whenever I leave there. I seriously can’t say enough good about them. More
I had scheduled an appointment about 3 different times but work schedule hindered me. This appointment I forgot the time, got off late from work and they said come on in anyway. I was in and out in less t but work schedule hindered me. This appointment I forgot the time, got off late from work and they said come on in anyway. I was in and out in less then the time stated, my service manager KG was awesome, even though he still managed to get way more money out of me than I wanted to spend. But my car is being kept up thanks to Stone Mountain Nissan. More