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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,197 Reviews

2,197 Reviews of Stone Mountain Nissan - Service Center

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January 12, 2021

The sales associate was amazing so nice was indecisive about two cars choose the car with better features and was more expensive well none of the features work now the dealership won’t do anything to hel More

by SMNTH_WGGNS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

At Nissan Aston Mountain they always provide quality service, they always meet my needs and have a great customer service team. At Nissan they are always so welcoming and everyone greets with a smile. More

by LASHELLERILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
January 10, 2021

Arthur Ramirez was awesome. He was the person who scheduled my appointment and helped me through the entire process. Great work! I am grateful thanks. More

by CAMEN.MARSHALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
January 10, 2021

It's always a great experience going up there. They know exactly what I need. I'm pretty much in and out. Not a waste of my day More

by CEDRICK.LUSK0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
January 10, 2021

Always schedule my appointments with Arthur Ramirez he is a great Service Advisor. He gives me good advice about my vehicle and what recommended service is needed. Very pleasant and professional!!! More

by CARMORAROBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

The service team was very nice and professional. The contact person was very helpful and knowledgeable of the problem recall I had serviced. Very pleasant experience. More

by dzachery01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the reps name
January 09, 2021

They did a great job on the oil change bud didn't wash the car. It was Christmas eve and I was there for only 25 minutes. Thank you so much! More

by RAY-LEVESQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lee, Dennis Sledge
January 06, 2021

I have been having my 2 Nissan vehicles serviced at Stone Mountain Nissan for a couple of years now. Arthur Ramirez, the Service Advisor is awesome. He always greets me with a smile. He's helpful and very More

by GALEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez - Service Advisor
January 05, 2021

I have been using this dealership for ten years. The customer service is always above and beyond. I will never buy another vechicle anywhere else. Not have my car serviced at another location. Heath has More

by naiyaregina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Harold
January 04, 2021

I had scheduled an appointment about 3 different times but work schedule hindered me. This appointment I forgot the time, got off late from work and they said come on in anyway. I was in and out in less t More

by ANTLWMS0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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