Stone Mountain Nissan - Service Center

I was disappointed with this visit. I used to receive excellent customer service. But that has changed from the receptionist to the service rep. I had an appointment for an oil change at 11am. Dropped excellent customer service. But that has changed from the receptionist to the service rep. I had an appointment for an oil change at 11am. Dropped my car off and was told I would receive notification when my car was ready. Around 4pm I decided to call to,check the status of my car. I had to call several times before someone answered. And when they answered they were rude as though i was a bother and then I was disconnected!!!!! I went there anyway and they told me that my car was ready earlier and someone should've called me. And I said no one did. If I have to travel just to receive good service I will just to avoid this location. More

Being this is my first time going to Nissan for service I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very satisfied with the work performed on my vehicle. More

Arthur Ramirez had amazing customer service and confirmed my vehicle is still in great condition and welcomed me back in the future! Jobe well-done Art! my vehicle is still in great condition and welcomed me back in the future! Jobe well-done Art! More

Great service as always. Very informative and efficient with the explanation of recommended services for my vehicle. I will be returning back to Nissan Stone Mountain. with the explanation of recommended services for my vehicle. I will be returning back to Nissan Stone Mountain. More

Heath is always friendly and very detailed about the services being provided to my vehicle! He provides detail from start to finish each time I come. services being provided to my vehicle! He provides detail from start to finish each time I come. More

The overall service from Heath was great as usual. I had my oil changed and tires rotated but the team didn't reset the dash indicator which is still popping up every time I start the vehicle informing me t my oil changed and tires rotated but the team didn't reset the dash indicator which is still popping up every time I start the vehicle informing me that I need an oil change/ tire rotation, which was just completed. More

The young woman who assisted me was fantastic. Just about everyone else working there wore their masks under their chins. All of the customers properly wore protective masks. Not the service staff. They had everyone else working there wore their masks under their chins. All of the customers properly wore protective masks. Not the service staff. They had nose or nose and mouth exposed. I do realize some people do not believe there is a credible health threat in public. I do believe it is worth respecting and I was alarmed and disappointed that I had to be exposed to that to get my car serviced. More

I’ve always had great service at Stone Mountain Nissan. Everyone is nice and helpful. The technicians always do a great job on my truck. Everyone is nice and helpful. The technicians always do a great job on my truck. More

Always courteous, friendly service. The service advisors always try to get me the best deal on parts, etc. I've bought two cars from Stone Mountain Nissan, and if I buy another in the near future, I will f always try to get me the best deal on parts, etc. I've bought two cars from Stone Mountain Nissan, and if I buy another in the near future, I will first go to them. Thanks to Heath, my most recent service advisor, for doing an excellent job and helping me out! More

Under new management, certain services were cut out. One of which was detailing my Nissan Frontier. I am a nissan owner, a vehicle costing over $25,000 of which was detailing my Nissan Frontier. I am a nissan owner, a vehicle costing over $25,000 More