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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,117 Reviews

2,117 Reviews of Stone Mountain Nissan - Service Center

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December 04, 2020

I went in for routine service, an oil change to be exact and the experience was great. The customer service was great as well as the quality of service. I’m definitely going back to have my vehicle serviced More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra
December 04, 2020

Greetings so so professional groomed very well. I was gonna stop coming to the dealership but KG made me see things differently. I’m impressed More

by DEEVDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Heath
December 04, 2020

customer service was great - heath kept me inform of what was happening all thru my stay - service was done quick (oil change) Mr Heath was friendly and professional - great job More

by CASWELL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor / great customer service
December 04, 2020

Their customer service is great! I never feel out the loop when I take my car in for service here. They keep me informed about what needs to be done and also help by giving discounts! Which is why I keep More

by joanne.smith1929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
December 03, 2020

I always receive good service at Stone Mountain Nissan. The entire staff is very professional and well trained. I recommend Stone Mountain Nissan to anyone that needs to have their vehicle serviced. More

by WMENCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
December 03, 2020

He is very patient and very friendly . Explain all necessary options for my vehicle. Recommended any necessary that needs to be done on my Nissan Rogue 2019. He very knowledgeable especially how to ma More

by TEROSIE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
December 03, 2020

Arthur Ramirez was exceptions! He was my Service liaison and provided a wonderful experience. Honest, timely and very transparent on the issue and what needed to be fixed! I will definitely choose this deal More

by vicki.mirandah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
December 02, 2020

Great people that make you feel like family. Always thorough with everything. Thanks for always listening and answering my questions and concerns. Thanks for everything More

by FLEMING_AJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Carroll Braddy
December 01, 2020

Great service. Excellent customer service from Author. He was very transparent. I will definitely be back for all of my vehicle service needs. Thank You More

by MONTRICEWINTERS.MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Author
December 01, 2020

Great Service. I didn't have an appointment but they did work me in. The Manager of the service department took the time to completely explain my issue and apologized for my wait. More

by CHAPIE317
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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