Stone Mountain Nissan - Service Center
Lilburn, GA
2,197 Reviews of Stone Mountain Nissan - Service Center
Now that KG is back the service department is back running smoothly again..it’s important to have good people when dealing face to face with customers running smoothly again..it’s important to have good people when dealing face to face with customers More
I'll recommend them if you want fast service. I had my car back in 48 hrs. it was expensive though. And each time I called i spoke to a different person. The last time I called when i was told my car woul car back in 48 hrs. it was expensive though. And each time I called i spoke to a different person. The last time I called when i was told my car would be fixed, someone answer, with an attitude, treating me like, I didn't even have my car there! I mean, get it together! They charge way too much for that type of confusion and attitude. however, my car was fixed quickly and i appreciate that. More
The service was excellent Heath was outstanding I will continue to bring my car there for service. Tell Bob Marvin says hi and please stay safe continue to bring my car there for service. Tell Bob Marvin says hi and please stay safe More
I've been going to Nissan stone mountain for 4 years and the service there is amazing service advisor heath wages is amazing i never have long waits and he always get the job done as long as i have a Nissan the service there is amazing service advisor heath wages is amazing i never have long waits and he always get the job done as long as i have a Nissan stone mountain nissan is where i will continue to go to anyone who go there for service ask for heath wages you can't go wrong with him More
The service Manager Josh was very friendly and he explained the whole process as to what was going on with my car and how they went about resolving my issue. He is very knowledgeable and accommodatin explained the whole process as to what was going on with my car and how they went about resolving my issue. He is very knowledgeable and accommodating and I was very pleased with his professionalism. I also was provided shuttle service to my house and the driver was very kind. More
I brought my truck in to have the battery replaced. Not only had a huge amount of corrosion built up on the battery, I later found out that it was also leaking acid!!! I was told at the Stonemountain locat only had a huge amount of corrosion built up on the battery, I later found out that it was also leaking acid!!! I was told at the Stonemountain location that my warranty did not cover the battery. The following week, I went to the Nissan of Conyers where it was confirmed that my truck was in fact under warranty and my battery was replaced. I was still charged $32 for a bracket(?)!that holds the battery down. The tech should have carefully examined the problem I was experiencing with my battery BEFORE announcing that my truck was not covered. He suggested I pour a can of coke on my damaged battery!!Driving a vehicle that has acid leaking from the battery is extremely unsafe!! Also, I noticed that the battery had actually separated from the base. More
i love my Nissan rouge and also coming to stone mountain Nissan everyone is very friendly the person that work on my car did a good job Nissan everyone is very friendly the person that work on my car did a good job More
The location is very convenient and the waiting area was spacious. The customer service was great and very helpful. The wait was longer than expected but understandable due to lost information in the syst spacious. The customer service was great and very helpful. The wait was longer than expected but understandable due to lost information in the system. More
I have bought three new cars from Stone Mountain Nissan and have all the service done there the service department has always been outstanding the service manager Bob White is the best. and have all the service done there the service department has always been outstanding the service manager Bob White is the best. More
Great service from the service advisor (Heath Wages)! He was personable, friendly, shared what was needed for my vehicle and didn’t pressure me added services. He also and got me in and out in a reasonable was personable, friendly, shared what was needed for my vehicle and didn’t pressure me added services. He also and got me in and out in a reasonable about of time! More