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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,197 Reviews

2,197 Reviews of Stone Mountain Nissan - Service Center

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January 22, 2021

Now that KG is back the service department is back running smoothly again..it’s important to have good people when dealing face to face with customers More

by TERESA.DORSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
January 22, 2021

I'll recommend them if you want fast service. I had my car back in 48 hrs. it was expensive though. And each time I called i spoke to a different person. The last time I called when i was told my car woul More

by CJSFREELANCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
January 22, 2021

The service was excellent Heath was outstanding I will continue to bring my car there for service. Tell Bob Marvin says hi and please stay safe More

by MARVIN.LEWIS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath in service
January 22, 2021

I've been going to Nissan stone mountain for 4 years and the service there is amazing service advisor heath wages is amazing i never have long waits and he always get the job done as long as i have a Nissan More

by CHRISKEKE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages awesome guy
January 21, 2021

The service Manager Josh was very friendly and he explained the whole process as to what was going on with my car and how they went about resolving my issue. He is very knowledgeable and accommodatin More

by WILSON.MD2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh - service manager.
January 19, 2021

I brought my truck in to have the battery replaced. Not only had a huge amount of corrosion built up on the battery, I later found out that it was also leaking acid!!! I was told at the Stonemountain locat More

by Hollowayfra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
January 19, 2021

i love my Nissan rouge and also coming to stone mountain Nissan everyone is very friendly the person that work on my car did a good job More

by JEANNETTESTEWART2@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

The location is very convenient and the waiting area was spacious. The customer service was great and very helpful. The wait was longer than expected but understandable due to lost information in the syst More

by SPRSJMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurthor
January 18, 2021

I have bought three new cars from Stone Mountain Nissan and have all the service done there the service department has always been outstanding the service manager Bob White is the best. More

by PATTERSON1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White, Don Riley
January 18, 2021

Great service from the service advisor (Heath Wages)! He was personable, friendly, shared what was needed for my vehicle and didn’t pressure me added services. He also and got me in and out in a reasonable More

by TIFFANYV.GRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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