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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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December 20, 2020

KG was great. Kept me informed on the status of my repair. I didn’t have to call to get an update. Great service by the staff. More

by NHARRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
December 17, 2020

i like this dealership because it is convenit, the managers are straight up front with you about what you are looking for and they care about what you are looking to buy. arthur ramirez is the best, h More

by NUTTINHONEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Always great experience with Heath Wages and Barry Bedard. They always provide honest feedback. I trust their recommendations and have always received good customer service and work from them. More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Barry Bedard
December 16, 2020

Could be handled better to ensure timeliness of service. I waited 30-45 extra minutes unnecessarily the agent “didn’t see me”. Didn’t bother call my name More

by FLOWERLILY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
December 16, 2020

As always, Heath Wages goes above and beyond in his customer service. Harold is also the very best, and has take great care of my Pathfinder! More

by TINGLER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, tanzeel Shahed
December 14, 2020

I had a great experience as usual with KG. So glad he is back. We discussed service plans needed and updated info in my file. I am trying to keep my car in good shape since it is an older car. More

by RKMOOREKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.G. Ellsworth
December 13, 2020

Great dealership. Excellent people at this location. If you could understand that these people are human also. And with a little patience. They always get the problem fixed. More

by CEDRICK.LUSK0308
Recommend Dealer
Yes
Employees Worked With
Josh is the guy.
December 13, 2020

Excellent service and very professional attitude from the "valet"who friendly welcomed me to mr. Ramirez who always shows a personal interest in my concerns! More

by Begga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Ramirez
December 13, 2020

Very helpful and quick service. I like the coupons they afford their customers. Location is very close to my house. Very professional staff and courteous More

by SHARON
Recommend Dealer
Yes
Employees Worked With
Arthur
December 12, 2020

My Service Manager Heath Wages was there and ready for me. Service Mechanic Harold took the car right away and the process was very efficient. Questions were answered and I left feeling informed and confi More

by ROBERTBRUCEPUTNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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