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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,202 Reviews

2,202 Reviews of Stone Mountain Nissan - Service Center

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September 10, 2024

Very respectful establishments and service staff…was given a very detailed report and overview of the items that were becoming an issue with my vehicle…thank you service team and staff… More

by slicandrs58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr. Heath
Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 10, 2024

Dealer contacted me about the repair work and cost. They were right about the work necessary for repair and even discounted the original quote. They were friendly and helpful. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 09, 2024

I had great customer service. Everything ran well and the technician was very efficient. Appreciated his knowledge and willing to explain everything. More

by KALVARADO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2024

I visited Stone Mountain Nissan three days in a row. Each day, the personnel remained attentive, professional, concerned about resolving my truck issues. I appreciate Price Moore for assisting me and th More

by BFLYQN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore, Heath Wages
Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 07, 2024

Thank you K. G. for always being a great Service Adviser! Please keep up the great work. More

by BROWN150
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
K.G.
Sep 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

September 07, 2024

Great customer service and prompt! Was able to come right in and get taken care of by Kalim More

by FREDDYMITCH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

September 07, 2024

They did a very great job with my oil change, radiator coolant refill, and with my wheel alignment. More

by MIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Part and service department (advisor price)
Sep 09, 2024 -

Stone Mountain Nissan responded

Hello Miguel, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 06, 2024

I had to bring my Altima back for a persistent AC problem. KG took the time to ensure that the problem was identified and corrected. Now that's exemplary customer service. Thank you KG for your dedic More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Sep 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 03, 2024

Amazing as always. Service was meeting my expectations and I’m always pleased upon leaving. More

by EDWARDPASSMORE1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellensworth amazing work
Sep 06, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 02, 2024

KG made my 1st time experience great! So far I feel like the service went well. I may even consider recommending to others in my family with a Nissan More

by C Smith
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG gets a 5/5
Sep 06, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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