Stone Mountain Nissan - Service Center
Lilburn, GA
2,228 Reviews of Stone Mountain Nissan - Service Center
On Jan 30th I took y 1921 Rogue to Stone Mountain Nissan to have a new battery installed. I arrived at approximately 12:53 PM. Advisor Kalium Fayar checked me in, Mr. Fayar was very courteous and answered a to have a new battery installed. I arrived at approximately 12:53 PM. Advisor Kalium Fayar checked me in, Mr. Fayar was very courteous and answered a few questions I had. I was in and out of the service department in less than 25 minutes. He was very professional and helpful; it was a pleasure doing business with him. GREAT JOB! THANKS! More
Great customer service by all staff. Was surprised when I asked the cost to replace the battery in my key. Was surprised when I asked the cost to replace the battery in my key. More
Excellent service i been going to Stone Mountain Nissan for 15 years and the service is always Excellent! for 15 years and the service is always Excellent! More
Excellent Dealership very professional service department. Staff is very knowledgeable,Personal , and friendly. Keep up the good work!! department. Staff is very knowledgeable,Personal , and friendly. Keep up the good work!! More
I asked them to make sure they check to make sure my care was balanced after spending $800 lest than a month ago and my car still seems unbalanced, when I pay I asked did they check it,she said no but you ne was balanced after spending $800 lest than a month ago and my car still seems unbalanced, when I pay I asked did they check it,she said no but you need this and that for your car, when I told him that I can't afford all that he suggested that I can make payments, it's ashamed that people take your money and don't care if it were done right and have the gall to try to get you to spend more money, I had a oil change coupon that had just expired, I was told right off the bat that I couldn't use it but you want more money after not doing the job right after paying $800 and didn't bother to make sure it right, greed has took over,sad. More
They were not really interested in my oil change. All they wanted to do was to sell me more service which my car didn’t need and 23k miles. It took approximately 3 hours to do an oil change, which I All they wanted to do was to sell me more service which my car didn’t need and 23k miles. It took approximately 3 hours to do an oil change, which I can do in 15 minutes. I asked the service rep if they had any oil change coupons, to which he answered NO. So I quickly provided one from their Nissan Of Stone Mountain website. Guys that’s bad service right there. My car’s floor board looked nasty when I finally got it back. I was very disappointed this time around. I’m contemplating changing dealerships. More
Excellent customer service. Will definitely recommend and come back every time. Have absolutely no complaints. Will definitely recommend and come back every time. Have absolutely no complaints. More
I haven't been to Nissan lately but the time I did was great srevice. great srevice. More