Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,228 Reviews

2,228 Reviews of Stone Mountain Nissan - Service Center

Sort by
February 11, 2025

On Jan 30th I took y 1921 Rogue to Stone Mountain Nissan to have a new battery installed. I arrived at approximately 12:53 PM. Advisor Kalium Fayar checked me in, Mr. Fayar was very courteous and answered a More

by BUDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept- Kalium Fayar
Feb 14, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 11, 2025

Great customer service by all staff. Was surprised when I asked the cost to replace the battery in my key. More

by BLACKM421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

February 09, 2025

Excellent service i been going to Stone Mountain Nissan for 15 years and the service is always Excellent! More

by ORRIN HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Stone Mountain Nissan responded

Hi Orrin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 09, 2025

Excellent Dealership very professional service department. Staff is very knowledgeable,Personal , and friendly. Keep up the good work!! More

by South Dekalb1$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages👍🏾👍🏾👍🏾
Feb 12, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

February 07, 2025

I asked them to make sure they check to make sure my care was balanced after spending $800 lest than a month ago and my car still seems unbalanced, when I pay I asked did they check it,she said no but you ne More

by maryannyarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Wages
Feb 13, 2025 -

Stone Mountain Nissan responded

Maryannyarbrough, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

February 06, 2025

Heather at Stone mountain Nissan is professional and helpful. The overall service department is very efficient. More

by braye88.br
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 10, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

They were not really interested in my oil change. All they wanted to do was to sell me more service which my car didn’t need and 23k miles. It took approximately 3 hours to do an oil change, which I More

by ngabuzani
Recommend Dealer
Yes
Employees Worked With
None
Feb 11, 2025 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (470) 467-4394 to share more details about your visit so we can make things right.

February 05, 2025

Excellent customer service. Will definitely recommend and come back every time. Have absolutely no complaints. More

by shell0440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Stone Mountain Nissan responded

Hi Shell0440, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations! Thank you, and have a fantastic day!

February 05, 2025

Stone Mountain Nissan a Winner they took very good care of my car. Hats off to the SERVICE & PARTS DEPARTMENT We all won Ms R Biyd More

by raydene33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Feb 10, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2025

I haven't been to Nissan lately but the time I did was great srevice. More

by terrycarrie340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Stone Mountain Nissan responded

Terrycarrie340, we're so glad that we were able to go above and beyond your expectations!