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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,274 Reviews

2,274 Reviews of Stone Mountain Nissan - Service Center

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March 24, 2025

I was very disappointed with my experience the technician took some screws off my car to do a multi pointan inspection and forgot to put the screws back so car was just scrapping on the road when I got home More

by BIANCAMAYNARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Mar 27, 2025 -

Stone Mountain Nissan responded

Biancamaynard1, thank you for taking the time to leave us feedback about your experience with us.

March 24, 2025

Always pleased with service. Always pleased with the service I received. Jermaine kept me informed and updated on the time to repair. And I also enjoy speaking with my salesman P More

by rchap_mpm
Recommend Dealer
Yes
Employees Worked With
Jermaine
Mar 27, 2025 -

Stone Mountain Nissan responded

Hi Rchap_mpm, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 24, 2025

Kalium was very considerate of the my time and answered all my questions in a polite and timely manner More

by JBMAIMO
Recommend Dealer
Yes
Employees Worked With
Kalium
Mar 27, 2025 -

Stone Mountain Nissan responded

Hi Jbmaimo, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 23, 2025

The Service Advisors (KG) mainly is very professional and polite. The service is good and the technicians are good at their jobs. The new waiting area is very modern and comfortable. JLEvans-Thank .You. More

by BESSIEWEVANS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jerry.
Mar 25, 2025 -

Stone Mountain Nissan responded

Hello Bessiewevans, thank you; we appreciate your feedback! We hope to see you soon!

March 22, 2025

KALIUM FRYAR was awesome! !! So nice and extremely helpful. I stopped going to the dealership a few years ago bc everyone was rude and not helpful there. I will definitely be c More

by shaunahenefeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KALIUM FRYAR
Mar 25, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 21, 2025

Great experience during every visit and speedy and reliable service. KG is a great service and I love working with him. More

by N8262001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Mar 25, 2025 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

Stone Mountain Nissan is punctual, precise, efficient, and fair. They solved my issue. When I had questions, service representative investigated and made the repar. Germaine Summers is to be commended More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine Summers
Mar 25, 2025 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

The service was good. The service advisor was very helpful and knowledgeable. Way to go! More

by vilathiajs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Wages
Mar 20, 2025 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 13, 2025

The Nisan customer service representatives were professional and efficient. They checked in often to communicate the progress of the service. More

by jar202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Summers
Mar 16, 2025 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 13, 2025

Mr Wages made sure I was taken care of even though I didn't have an appointment. He kept me updated about what's was going on with my vehicle. More

by Renae4
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Mar 16, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.