Stone Mountain Nissan - Service Center

I brought my truck in to have the battery replaced. Not only had a huge amount of corrosion built up on the battery, I later found out that it was also leaking acid!!! I was told at the Stonemountain locat only had a huge amount of corrosion built up on the battery, I later found out that it was also leaking acid!!! I was told at the Stonemountain location that my warranty did not cover the battery. The following week, I went to the Nissan of Conyers where it was confirmed that my truck was in fact under warranty and my battery was replaced. I was still charged $32 for a bracket(?)!that holds the battery down. The tech should have carefully examined the problem I was experiencing with my battery BEFORE announcing that my truck was not covered. He suggested I pour a can of coke on my damaged battery!!Driving a vehicle that has acid leaking from the battery is extremely unsafe!! Also, I noticed that the battery had actually separated from the base. More

i love my Nissan rouge and also coming to stone mountain Nissan everyone is very friendly the person that work on my car did a good job Nissan everyone is very friendly the person that work on my car did a good job More

The location is very convenient and the waiting area was spacious. The customer service was great and very helpful. The wait was longer than expected but understandable due to lost information in the syst spacious. The customer service was great and very helpful. The wait was longer than expected but understandable due to lost information in the system. More

I have bought three new cars from Stone Mountain Nissan and have all the service done there the service department has always been outstanding the service manager Bob White is the best. and have all the service done there the service department has always been outstanding the service manager Bob White is the best. More

Great service from the service advisor (Heath Wages)! He was personable, friendly, shared what was needed for my vehicle and didn’t pressure me added services. He also and got me in and out in a reasonable was personable, friendly, shared what was needed for my vehicle and didn’t pressure me added services. He also and got me in and out in a reasonable about of time! More

This dealership is trustworthy which means a lot. When they tell me I need a repair I believe them and get it. I don't have to bring my car back for the same thing over and over. they tell me I need a repair I believe them and get it. I don't have to bring my car back for the same thing over and over. More

I have always had great experiences at this dealership that's why I am a long time customer. The work was explained to me very clearly and I felt I knew what was involved and the cost of it. Keep up the g that's why I am a long time customer. The work was explained to me very clearly and I felt I knew what was involved and the cost of it. Keep up the great work guys. Special mention regarding your staff Joshua Kern who was a great help in the past and welcome back KG! More

First time at this dealership. I felt welcomed and in good hands. I felt like can trust my service representative to do right by me. Overall good experience good hands. I felt like can trust my service representative to do right by me. Overall good experience More

Very informative. He kept me up to date with updates on my vehicle as well as letting me know service details of what work needed to be done . my vehicle as well as letting me know service details of what work needed to be done . More

I am very happy, pleased and Confident in taking my car to Stone Mountain Nissan. They show concern, all employees respectfull. Since the Very 1st day Heath Wages Has taken care of my vehicle. Thor to Stone Mountain Nissan. They show concern, all employees respectfull. Since the Very 1st day Heath Wages Has taken care of my vehicle. Thoroughly explains procedures that will be done and the approximate cost. When there is something extra he explains how importanr it is. to be done and approximate time it takes. I drive a goid distance to get there but Im sure their service is the best. Thanks More