Stone Mountain Nissan - Service Center
Lilburn, GA
2,122 Reviews of Stone Mountain Nissan - Service Center
Heath wages is an excellent service manager. . I bought my car at a different dealership and my issue was not resolved. I have invested time in a resolution.. my car at a different dealership and my issue was not resolved. I have invested time in a resolution.. More
Except for wait time, this service experience from start to finish was very good. Greeted, informed progress. However SEATBELT icon flashing on dashboard while the car is on. to finish was very good. Greeted, informed progress. However SEATBELT icon flashing on dashboard while the car is on. More
Heath Wages is the best. He listens to me and fully explains what is being done. I am always happy with the service I have gotten when I leave. explains what is being done. I am always happy with the service I have gotten when I leave. More
My experience with Stone Mountain Nissan was a positive one, the service advisor addressed my service concerns and providing me with up-to-date details about my vehicle along with cost for the my vehicle s one, the service advisor addressed my service concerns and providing me with up-to-date details about my vehicle along with cost for the my vehicle service requests. More
I was very unpleased. I scheduled online and was not given the name of the service agent. Once I arrived, another agent took my paperwork and decided to serve me. The quote given was different than the given the name of the service agent. Once I arrived, another agent took my paperwork and decided to serve me. The quote given was different than the quote I received from the Conyers Nissan location. Upon me calling after leaving my vehicle for three hours, I was informed that the piece needed to complete the service was not in stock. I was informed that rental vehicles were given to individuals with services that will be 24-48 hours service. My car was brought in at 8:45 Friday and was not ready until Saturday morning at 11:00, and no loaner or rental vehicle was provided. More
KG went out of his way to make sure I received perfect service. His team worked tirelessly. Keep up the good work guys. Thanks KG. service. His team worked tirelessly. Keep up the good work guys. Thanks KG. More
Customer friendly, keeps you informed through out the process. They are reliable, affordable and provides excellent service. I am completely satisfied with the level of work done. process. They are reliable, affordable and provides excellent service. I am completely satisfied with the level of work done. More
Heath is awesome, great customer service, knowledgeable and efficient. Stone Mountain Nissan timely. Technician recommended brakes in addition to oil change. Didn't realize that needed to be done. Thank yo and efficient. Stone Mountain Nissan timely. Technician recommended brakes in addition to oil change. Didn't realize that needed to be done. Thank you Heath. More
Everyone was very helpful, even before I entered the door, very efficient and made the entire process so easy and smooth. Thank you Tierra for all your help. door, very efficient and made the entire process so easy and smooth. Thank you Tierra for all your help. More