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Stone Mountain Nissan - Service Center
Lilburn, GA
2,122 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,122 Reviews of Stone Mountain Nissan - Service Center
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March 18, 2021
I haven't had any issue with my routine maintenance visits to the service department. My last visit was for an oil change and was out in less than 45 minutes. visits to the service department. My last visit was for an oil change and was out in less than 45 minutes. More
by Danmcarr
Employees Worked With
March 17, 2021
Mr Kenneth was excellent. He listened and explained to me what I didn’t understand. I did not feel pressured into getting anything done that I couldn’t afford to do at the time. what I didn’t understand. I did not feel pressured into getting anything done that I couldn’t afford to do at the time. More
by Kerryann
Verified CustomerEmployees Worked With
Kenneth Ellsworth
March 17, 2021
KG really took the time to explain everything my Nissan had done to it in a clear and concise manner. I really appreciated that. Thank you so much KG for you great service. had done to it in a clear and concise manner. I really appreciated that. Thank you so much KG for you great service. More
by APWHITLOCK
March 17, 2021
This dealership provides Excellent customer service! This dealership provides Excellent customer service! Mr. Ramariez, the Service Manager Rocks! Mr. Brad Rocks too - he sold me my Nissan! They are t This dealership provides Excellent customer service! Mr. Ramariez, the Service Manager Rocks! Mr. Brad Rocks too - he sold me my Nissan! They are the Best Dealership ever! More
by Carmelita
Employees Worked With
Mr. Ramirez, Carroll Braddy
March 16, 2021
Up until. Now I loved Nissan of Stone Mountain ... recently I purchased a certified re owned s I left ... I experienced an emergency and needed my tire changed only to the find out that there was.no recently I purchased a certified re owned s I left ... I experienced an emergency and needed my tire changed only to the find out that there was.no wheel lock key in my car .. the follow day I was charged Early $50 and when I called back to. Peak to someone in sales Michael ( who answered) the phone said I was responsible because it was a used car ... I thought by purchasing a NiISSAN CERTIFIED PRE OWNED VEHICLES I would At least be able to take my tires off Tierra was. Dry nice but I’m. It sure if she knew they were charging me or not More
by SHARR_SHARR2000
Employees Worked With
None
March 13, 2021
Josh was very professional and provided excellent service. He made this experience completely comfortable and kept me informed of my progress every step of the process service. He made this experience completely comfortable and kept me informed of my progress every step of the process More
by DSMITH23400
Employees Worked With
Joshua Kern
March 10, 2021
Recently had work done and once again they have exceeded my expectations. KG kept me updated on the progress and also if any other issues were found. Excellent customer service! my expectations. KG kept me updated on the progress and also if any other issues were found. Excellent customer service! More
by Lavonya
Employees Worked With
Kenneth 'KG' Ellsworth
March 05, 2021
I was charged almost $160 to be told that I need to replace an airbag costing over $2000. I was quoted only $74 to perform the same service at another Nissan dealership. Robbery! replace an airbag costing over $2000. I was quoted only $74 to perform the same service at another Nissan dealership. Robbery! More
by CEJAY333
Employees Worked With
Josh
