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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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March 22, 2021

i have bought 7 cars 3 for me and rest of for family members and i m about to discuss buying another one with my friend patrick . More

by Abid 1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Wages
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 22, 2021

We came in for oil changes on both of our Nissan Pathfinders and the service was quick and efficient. Kenneth was very thorough in reviewing our vehicle needs, also friendly and patient when answer More

by itanzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 21, 2021

Honest service. I am looking forward for the next service maintenance . I'm also paying attention to the performance of the vehicle, gas usage, and overall upkeep. More

by PEEDU2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

March 21, 2021

Service was fast and friendly. Love the updated check out process. Was greeted with a smile and service staff was very efficient. Very happy with my visit More

by BENHOLTDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi Benholtdr, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We look forward to your next visit! Take care!

March 21, 2021

Tierra provided excellent customer service! The establishment was clean and all staff members were courteous and friendly. The scheduling process was very easy and efficient. More

by Carterfam8275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan! Have a nice day.

March 21, 2021

The quality and level of attention to the customer first and then the detail was impressive. I am happy to continue my car service relationship with the Stone Mountain store - new ownership has made a rema More

by EBryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi Ebryant, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan! Have a great day.

March 21, 2021

I always get great customer service . The mechanics do a great job servicing My truck. I bought my truck at this dealership and they always do a great job cleaning my truck . . More

by RSOUVENIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Carroll Braddy, Dennis Sledge, tanzeel Shahed, Antionio Smith
Mar 23, 2021 -

Stone Mountain Nissan responded

Hi Rsouvenier, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 20, 2021

It’s amazing the new checkout process, once your car is ready you can pay right at the service advisor desk. Steps to keep customers safe looks great. More

by NOBLELEEWHITNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez, my excellent service advisor every time I come in.
Mar 22, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Mar 22, 2021 -

NOBLELEEWHITNEY responded

Everything was just great, I will be making a appointment to bring my wife SUV in next.

March 19, 2021

My visits to Nissan service department are always easy breezy. Warm smile in the early mornings to when I walk out the door. Thank you so much Michelle More

by MICHELLEACIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
Mar 20, 2021 -

Stone Mountain Nissan responded

Hi Michelleacie, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you, and have a fantastic day!

March 18, 2021

Heath Wages is a superb service manager. Always makes me feel like family. New ownership could learn from him. Taking away water and coffee and replacing with vending machine makes for a sterile experience More

by CAROLYN.KOKINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Mar 19, 2021 -

Stone Mountain Nissan responded

Hi, your satisfaction is our top priority. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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