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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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April 23, 2021

Service was awesome, I was greeted as soon as I pulled in and Heath Wages was a tremendous help. He broke down the cost of everything for me in a way that I could easily understand. Waiting for my oil change More

by Deshon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello Deshon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Awesome service. Heath always makes my visit a wonderful experience. He always makes me feel special even when I’m only coming in for an oil change. During my last visit, I sat outside due to COVID-19. I wo More

by Jmunir7891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

The service was great. I have to leave to get my son from school. I was able to pay via text per my invoice. I thought that process was very convenient for me. Thanks Tierra for making it a smooth process. More

by Shameckastin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

I’ve dealt with them since 2012 and will continue to. They have met all my service needs and the quality of work has been good. More

by TYRONEWMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

Every time I come they take excellent care of me and my cars they try to get me in and out under 2 hours they do a excellent job More

by MSNORTIZ44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terria
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 21, 2021

Kg was great in assisting me with my car repairs/service. He is very helpful very at tentative and knowledgeable to what I need . He is a great asset to stn mtn nissan More

by MRIDLEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kg, Don Riley
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 21, 2021

Service was speedy as usual and I loved the multipoint inspection comments which notified me of future services. I am pleased with service at this Nissan. More

by Dsdavis89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tanzeel Shahed, Antionio Smith
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 21, 2021

Josh Kern my Service advisor was very friendly and most helpful! But I waited 4 hours just to have my rotators serviced which is ridiculous. More

by DWFWELLNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Clark. - Clark has been servicing my vehicle since I purchased it. I follow him to whatever shop he works because he ALWAYS provides exception service, with a vast knowledge base and only repairs exactly what is needed not BS!!!
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!

April 21, 2021

Heath Wages was great in assisting me with my car repairs/service. He is very helpful. If there every any issue he willing to help resolve the problem within reasonable time frame. More

by JOBINNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Wages
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 20, 2021

I have been a loyal patron at Stone Mountain Nissan for many years. I like the service department because they have always provided excellent service and don’t recommend services that I don’t need. More

by BDBARRON2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Heath and Bob
Jun 15, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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