Stone Mountain Nissan - Service Center
Lilburn, GA
2,122 Reviews of Stone Mountain Nissan - Service Center
Tierra Braddy in my experience is the best service representative that you have had and the previous agents were very good. Will definitely purchase a Nissan again. representative that you have had and the previous agents were very good. Will definitely purchase a Nissan again. More
Art Martinez is always professional. The only service person I will work with. However, since new mgt, the environment is not inviting. There is nothing on the walls. The place looks like the dealership person I will work with. However, since new mgt, the environment is not inviting. There is nothing on the walls. The place looks like the dealership is preparing to move or something,,, although I hear that is not the case. More
I had another excellent experience at Nissan Stone Mountain. I really appreciate the generosity they showed me. I took my car in to replace the battery but left with a blessing. Thank you God and Niss Mountain. I really appreciate the generosity they showed me. I took my car in to replace the battery but left with a blessing. Thank you God and Nissan esp Darrell. More
Heath Wages at Stone Mountain Nissan is the epitome of what customer service should be! He is professional, courteous and gives a details explanation of what work needs to be done on your car. He is A+ what customer service should be! He is professional, courteous and gives a details explanation of what work needs to be done on your car. He is A+ in my book!!! More
Superb customer service at this dealership. My service advisor Heath is the best.! He’s always courteous, very professional, personable, and is always making sure I’m satisfied with the service I received advisor Heath is the best.! He’s always courteous, very professional, personable, and is always making sure I’m satisfied with the service I received. More
I was really disappointed that I had to wait almost 2 hours for an scheduled express oil change. The service manager Tierra Braddy was great working with in spite of the long wait. hours for an scheduled express oil change. The service manager Tierra Braddy was great working with in spite of the long wait. More
First of all, your service department is excellent. All the service advisors that have helped me - Bob, Heath, Arthur - mechanics & others are courteous & professional. KG is absolutely outstanding to work the service advisors that have helped me - Bob, Heath, Arthur - mechanics & others are courteous & professional. KG is absolutely outstanding to work with, and went above & beyond to help me get the service I needed for these last two major issues with my car. I have bought 2 cars from SMN, & will continue to be a customer. More
Customer Service was awesome. Heath was friendly, compassionate and understanding. Office was presentable. Heath listened to my concerns and addressed them appropriately. Heath followed up before and compassionate and understanding. Office was presentable. Heath listened to my concerns and addressed them appropriately. Heath followed up before and after repair was complete. More
The receptionist was extremely nice. I went in to make an appointment for an oil change. She asked me did I mind waiting to let her see of they could take me now. That is if I had time. Which I did. She spo appointment for an oil change. She asked me did I mind waiting to let her see of they could take me now. That is if I had time. Which I did. She spoke to someone and got me in for service without making an appointment. It took about an hour and I was on my way. More
Heath and Barry are the very best !I appreciate the Heath and Barry are the very best ! I appreciate the professionalism and attention to detail The service Dept is a quality operation!!! Thanks Heath and Barry are the very best ! I appreciate the professionalism and attention to detail The service Dept is a quality operation!!! Thanks Heath!! Thanks Barry!! More