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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,200 Reviews

2,200 Reviews of Stone Mountain Nissan - Service Center

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September 26, 2024

Kay is always a great person to help me out with my service needs. Thanks Kay More

by REGINAFRANCOIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 25, 2024

I had called to set up an appointment for the recall on the vehicle and requested to confirm that they have the parts needed to perform the work. They said they have the part and when I went to the appoint More

by akjp70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kailum FRYAR/service provider
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September 24, 2024

Impressive quality and service from this dealership’s service department. What mire can you say? More

by Big Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
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Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

Service manager very professional. New service center very clean and beautiful. Wait time also reasonable. More

by SANDY7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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September 23, 2024

Great Service. We had regular maintenance and the technician, Price, was awesome checking out some issues we had with our key fob. More

by donnakoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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September 22, 2024

Sales & service is outstanding! KG is a great service manager and our vehicles Are returned to us repair and clean More

by BIGAPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes
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Sep 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Take care!

September 22, 2024

Excellent Service Representative KG Elesworth. Improved New Service Center. Will return for my next Service. More

by dsistersister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Elesworth
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Sep 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

September 21, 2024

The service was excellent, I have no problem with that. .. what I didn't like was the way the person who served us, it was the worst service, thank you. More

by Patricia Millan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A I think he knows who he is.
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September 19, 2024

A great experience as always. Stone Mountain Nissan takes great care of our cars. Very pleased. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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September 18, 2024

Very pleasant customer service. I made an appointment online that was not showing up when I got there but they still gave me the service that I needed. More

by LAUNA_RICKETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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