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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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June 25, 2021

Great customer service in all areas. Heath is the best and takes care of all our vehicles. More

by SPIKE2U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Rice is always welcoming and friendly.
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 25, 2021

Great customer service, prompt service, always helpful, waiting time not long at all More

by aleonides1714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Service Department
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Jun 28, 2021 -

Stone Mountain Nissan responded

Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

June 25, 2021

My experience was great. I decided to wait for my car and had a comfortable desk to work at in the meantime. The service was quick and I had a coupon that cut the cost in half. I worked with Joshua Kern and More

by Nicole Lowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi Nicole, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 23, 2021

I appreciate the friendly service department and trust the my service rep, Josh, will take care of me. More

by TONY-MADDOX
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 23, 2021 -

Stone Mountain Nissan responded

Hi Tony, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

June 22, 2021

I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service. More

by BARBARACATMOM
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
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June 20, 2021

I appreciate the care and attention that Josh Kern, in the service department, gives to my Rogue. It's great driving away knowing that I had first class service. More

by LYNNMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Report | Print
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2021

Heath very professional and helpful. Excellent customer service!!!! Barry Bedard awesome technician.(Wow). I will definitely be returning in the future. Thanks Stone Mountain Nissan More

by AFLANIGANJNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy, Dennis Sledge, tanzeel Shahed
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Jun 20, 2021 -

Stone Mountain Nissan responded

It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 19, 2021

Friendly environment and clean area where you can sit and relaxed while waiting on your car to be fixed.Heath Wages was very nice to me . More

by ELTULL_SYRACUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
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Jun 20, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2021

KG was very professional and was very patient with me during my wait, especially with transactions. The wait time wasn't bad at all for a Friday. Kudos, STN MTN Nissan, keep up the good work! If I can ad More

by writeousK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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June 19, 2021

Always top tier service when I bring my Rogue in. If Josh Kern isn’t there 9 times out of 10 I am not getting my car serviced until he comes back. He knows exactly what my car needs and doesn’t try to sell m More

by ANTARICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Report | Print
Jun 20, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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