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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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August 01, 2021

Your service department is extremely well managed. You always deliver superior quality, no unnecessary waiting for your vehicle to be ready. You are very respectful of your customers time. More

by HEICHELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in Service Department
Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

August 01, 2021

Heath Wages and his team are superb. He always takes care of all of my nissan needs. Excellent customer service and professionalism with class. He is the ONLY person that I will let service my car. More

by tsedwards2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. H Wages
Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2021

Service manager was prompt and courteous. The timing for the service was excellent I would recommend Nissan to my friends. Needs to update car selection More

by ROBSAINTSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi Robsaintss, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 31, 2021

KG ELLSWORTH IS A KIND, KNOWLEDGEABLE PROFESSIONAL WHO HELPED ME OUT & WAS VERY THOROUGH. MY PATHFINDER IS BETTER NOW and is a great car to drive More

by louism37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG ELLSWORTH
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Heath Wages always makes sure I have a great service experience. Above expected! Was able to work me in today, didn’t have lot of time. More

by LARRYCAROL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 30, 2021

What Can I say KG is back!!! My car was serviced easy breezy. No issues. This is what true customer service looks like. KG is knowledgeable, friendly and sincere. The best thing that ever happened to Sto More

by GMAE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I forget the name of the young man that drove me home and back to the dealership. He was a safe driver and pleasant.
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 29, 2021

No issues to report. Everything went well. Didn’t like being hit up as soon as I got out of the car by a salesman to trade my vehicle. More

by RMCCORQUODALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2021

The customer service is awesome!! KG is knowledgeable, fair and very nice to work with you. His attitude is always cheerful and he greets you with a smile! More

by PG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 28, 2021

KG in the service department is awesome!! He knows the cars! Your car! He’s knowledgeable friendly and truthful! He always greets you with a smile More

by PG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 25, 2021

My experience at Stonemountain Nissan was excellent.The atmosphere was pleasant and customer service from everyone was emaculent.Joshua service assistance was great.Job Well Done!!! More

by Takiabutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
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