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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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August 20, 2021

The service was handled very professionally. Kenneth was upfront in dealing with my requests and seemed to treat me with honesty and respect. I will continue coming here for my service needs More

by LPFANNKUCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth of service
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Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 17, 2021

My service at Nissan is always excellent Heath Wages is a great service manager. He makes sure we're taken care of and aware of any issues. More

by LANAYDAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Wages,Bob White
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Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 16, 2021

Heath and his team always take great care of us. He keeps in touch with progress reports and updates, and is always available for questions. More

by NANCY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

Fast and friendly service. They kept me informed of the progress of the repairs on my vehicle and explained everything to my satisfaction. Great experience! More

by DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 17, 2021 -

Stone Mountain Nissan responded

Hi Dean, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

I was satisfied with the experience for an oil change. They accepted the coupon I had. They checked and provided a list of recommendations of issues and related cost of items that should be address during More

by RIHTAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the person name
Report | Print
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

Professional, friendly, efficient and effective!! Glad they are still around!! From the beginning to end, my experience was positive. Heath ensured my experience was a great one. More

by MSTUKES1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Service Dept.
Report | Print
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2021

I have a hard time getting call backs and responses to questions about appointments and parts on order. Is part in yet please? thank you More

by hbannanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur
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August 13, 2021

Even with an appointment, the only service I requested was for an oil change which took 1 hr and 20 minutes which I thought was excessive. More

by MRSDONNAYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed - only visited the Service dept.
Report | Print
Aug 14, 2021 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 11, 2021

I had a great experience this visit. Heath Wages waited on me as soon as I arrived. Very professional and kept me updated on my vehicle. More

by MRZ.GREENCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2021

Can't ask for a better team than Stone Mountain Nissan! Friendly, professional, knowledgeable, and completed in a timely manner. BEST CUSTOMER SERVICE SKILLS HAND DOWN! More

by browneyesdean98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 13, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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