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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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September 03, 2021

I Have Always Been Treated With The Upmost Respect Whenever I Visit Your Stone Mountain Nissan. The Staff Is Exceptionally Kind, Offer You Water And A Very Comfortable Seat. I Love Them All, The New More

by MATILDALPENNIC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

September 02, 2021

Tristan,my service consultant was exceptional!! He assisted me, listening to my concerns and answering all of my questions. Service was performed in a timely manner More

by DSMITH23400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 02, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

September 01, 2021

I sent my son to get a oil change to my car It was service offered to him that I chose not to get they charged him 200$ just to check the tires when this service is offered during a oil change they ri More

by HHUUMMEERR2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
August 31, 2021

I have and will continue to recommend Heath Wages to friends and family in need of vehicle service. Personal service and attentiveness at its best. More

by Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 02, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

August 29, 2021

The new management had taken away a lot of perks that was offered to customers, not the same dealership. Will be going elsewhere. Very disappointed More

by SUESAM14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carroll Braddy
August 29, 2021

My car was brought in for an oil change and tire rotation. The next day oil was running down my garage floor. I'm Very unhappy. More

by KROBINSON1007
Quality Of Work
Recommend Dealer
No
Employees Worked With
Technician 238
August 28, 2021

We are very pleased with the way they took care of us. We were having issues with the mood roof of our 2017 Nissan Rogue. They right away told us what needed to be done and took our car in. The staff was ver More

by GRETELMARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Woodward
Aug 31, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 27, 2021

I would recommend Heath Wages. Reviewed needed items to maintain my car properly. He got me in and out on time. Excellent to work with. More

by WILEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 31, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thanks again for the recommendation, and have an amazing day!

August 27, 2021

I’ve had better service than last visit. Will be moving my services to another Nissan in Conyers. The manager was hands on, effective and worked with be financially. More

by ASM14722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heath Wages
August 25, 2021

They seemed to get people in and out pretty quickly. It appeared as though there were no complaints and people had personal relationships with the advisors. I unfortunately was there for a very long time a More

by BOSHIABOO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Aug 27, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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