Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,375 Reviews

2,375 Reviews of Stone Mountain Nissan - Service Center

Sort by
February 14, 2025

I had a good experience. it took a little longer than expected in completing the service. More

by JAMESGRANT211955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar
Feb 18, 2025 -

Stone Mountain Nissan responded

Hello Jamesgrant211955, thank you; we appreciate your feedback! We hope to see you soon!

February 13, 2025

Very nice I don't have a problem with anyone there they have always treated me with respect and kindness and also Jerry More

by SHELAM.ANDREWS
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 17, 2025 -

Stone Mountain Nissan responded

Hello Shelam.andrews, thank you; we appreciate your feedback! We hope to see you soon!

February 13, 2025

Excellent customer service as always I will always work with him and I have for years and when my daughter gets her car he will be the one we work with More

by SHELAM.ANDREWS
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 17, 2025 -

Stone Mountain Nissan responded

Hi Shelam.andrews, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

He was amazing and efficient! He got me in without an appointment, and my headlights were changed quickly and without any issues. Excellent service! More

by Angelique Salley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you, and have a fantastic day!

February 11, 2025

On Jan 30th I took y 1921 Rogue to Stone Mountain Nissan to have a new battery installed. I arrived at approximately 12:53 PM. Advisor Kalium Fayar checked me in, Mr. Fayar was very courteous and answered a More

by BUDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept- Kalium Fayar
Feb 14, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 11, 2025

Great customer service by all staff. Was surprised when I asked the cost to replace the battery in my key. More

by BLACKM421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

February 11, 2025

Everything was professional and courteous. There were others he also offered assistance just to make sure all of our needs were met proficiently. More

by drjrou62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2025

Excellent service i been going to Stone Mountain Nissan for 15 years and the service is always Excellent! More

by ORRIN HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Stone Mountain Nissan responded

Hi Orrin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 09, 2025

Excellent Dealership very professional service department. Staff is very knowledgeable,Personal , and friendly. Keep up the good work!! More

by South Dekalb1$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages👍🏾👍🏾👍🏾
Feb 12, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

February 07, 2025

I asked them to make sure they check to make sure my care was balanced after spending $800 lest than a month ago and my car still seems unbalanced, when I pay I asked did they check it,she said no but you ne More

by maryannyarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Wages
Feb 13, 2025 -

Stone Mountain Nissan responded

Maryannyarbrough, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

...
17
...