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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,200 Reviews

2,200 Reviews of Stone Mountain Nissan - Service Center

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October 03, 2024

I was so please with the service that I had received from Nissan team. I'm soglad that I came in. Thanks More

by mee.mee0213.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Williams
Oct 06, 2024 -

Stone Mountain Nissan responded

HI, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 02, 2024

Stone Mountain Nissan gets an A rating from me for their speed in service. I will be returning for upcoming maintenance on my vehicles. More

by fharroway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium and Heather in service.
Oct 05, 2024 -

Stone Mountain Nissan responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

October 02, 2024

The staff member who assisted me was nice and helpful. The service was done quickly. More

by JAMEESA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maksym
Oct 05, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 02, 2024

Everyone is always kind and very helpful. Facility is clean & service is great. Keep up the excellent work. More

by syrbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Price
Oct 05, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

September 30, 2024

The third-party warranty, killed the deal. We were all set to pay cash for a 2018 Nissan Murano with 66,321 miles on the odometer. But the finance manager said, they could not give us a Certif More

by Sheldon Campbell
Recommend Dealer
No
Employees Worked With
Daron Owens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes
September 30, 2024

The service was great. Waiting time to be seen, less than a minute. Car was ready on time. Work was done right, the first time More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG ellingsworth
September 29, 2024

Everyone at Stone Mountain Nissan has Awesome customer service!! They are always nice and friendly, especially my service advisor Heath Wages. He always take good care of me. The receptionist, Denise, is More

by ALICIABRASWELL3240ABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy Brad
September 29, 2024

Service was done and completed on time. no long wait, and maintainab rep, informed me of nect service needed More

by DDPOWERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium FRYAR
Oct 02, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Heath does a great job with my vehicle every time. Will continue to take it back to him. More

by sarah.lydon85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Oct 02, 2024 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

The process went smoothly and they met my needs for what I wanted to pay More

by csnywhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Marquez Bigby, AJ Khanfer, Reginald Gaines, Anthony Hartzog, Peter Milner
Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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