Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

Sort by
September 28, 2021

I had a 7:30 am appointment and didn't leave until 11 am, very disappointed with the time it took to replace a battery and get oil change. More

by KENNYSKYWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tierra
September 28, 2021

Did do a great job in a timely manner Very professional places very clean Would recommend to others More

by BOAT15FOOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
Sep 29, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!

September 27, 2021

Great service as usual. HEATH and Barry are always taking great care of my car. More

by DETRICK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2021

Send out coupons for one price but once you get there, doesn't honor it. More

by LESIASULLIVAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hassan Turner
September 24, 2021

Always get excellent customer service. My car was repaired as promised. Very happy and pleased. More

by DIANESWILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth, Service Department
Sep 25, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2021

Fast and friendly service. They even pick me up to get car back. Awesome sauce More

by BENHILLWORLD4090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kg. And van driver awesome people
Sep 23, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

September 20, 2021

My visit to the dealer was great!! Canna took great care of me. Fast and Professional service. More

by NATALIE.MOODIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept- Vanna
Sep 23, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 20, 2021

This dealership is excellent this is my second car from y’all the work y’all do is also great my car don’t go to no one but y’all More

by LOISWASHINGTON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanna Woodward. Heath Wages
Sep 23, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 19, 2021

I went to Nissan for my headlight to be replaced I got there at 7:15am and had a appointment. I didn’t get even get updated about the status of my car. I waited for 3 HOURS till I asked Tierra about the s More

by Bryce.smith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tierra Braddy
September 19, 2021

vanna was amazing and helpful she honestly made the experience amazing. Wish she was at another location. At the Nashville nissan they wash your car and also vacuum the front. I still had the plastic o More

by VELICITY.HOWARD16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shayna Keyes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : vanna , Don Riley
...
168
...