Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

Sort by
October 20, 2021

As always, I was promptly greeted when I arrived. My As always, I was promptly greeted when I arrived. My service coordinator KG prepared my paperwork and my car was sent to be serviced with no delay. More

by Keisha Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Oct 22, 2021 -

Stone Mountain Nissan responded

Hi Keisha, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 18, 2021

Heath and Barry make a fantastic team. Together I'm Heath and Barry make a fantastic team. Together I'm awarded with top notch service and it keeps me coming back when service and maintenance is neede More

by DETRICK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages and Barry
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

October 17, 2021

They were courteous and time efficient. Made sure that I understood what was going on with my car. More

by toyamarie2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan was very helpful
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

October 16, 2021

I continue to bring my car to this dealership. I would not do that if I was not totally satisfied with their service. More

by Deb M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Oct 19, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2021

Today my Service Representative Vanna Woodward was so Awesome and Amazing ... She made sure I was given the exact tires I wanted for my car! Service here at Nissan is The Best! Thanks Nissa More

by UBRMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Woodward in Service
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 15, 2021

The service advisor Kenneth KG Ellsworth was very helpful, nice and got my service done in time, the work on my Titan in good time and the customer service was outstanding Service here at Stone Mount More

by THEWANDES
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG) Ellsworth
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

October 15, 2021

The dealership completed the work on my Titan in good time and the customer service was outstanding More

by Doniel357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.G.
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

October 14, 2021

THE SERVICE THAT I RECEIVED AT YOUR DEALERSHIP WAS TOP-NOTCH. KG AND HASSAN ARE VERY PROFESSIONAL (THEY SHOULD BE COMMENDED FOR THE WORK AND SERVICE THAT THEY PROVIDE TO THEIR CUSTOMERS). JUAN L. E More

by Jlevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG, HASSAN
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2021

My service advisor Heath Wages was very helpful, nice and got my service done in time. More

by MULBAHJOSEPHINE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Oct 18, 2021 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

October 13, 2021

They were very honest. They took no action to the car until after speaking with me and having my approvals. The cost was exactly what was estimated. More

by rhondahoover1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

...
166
...