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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,122 Reviews

2,122 Reviews of Stone Mountain Nissan - Service Center

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November 09, 2021

Service was very professional. I was received promptly and was given an estimated time for completion. Work was done timely and to my satisfaction. KG was straight forward, cordial. More

by OBOROWS
Recommend Dealer
Yes
Employees Worked With
KG
Nov 12, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2021

I am very pleased with the service. Hassan is excellent. He kept me advised of the service performed. More

by JMH235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Nov 10, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2021

Excellent customer service. Straight forward, reliable and ensures customer satisfaction is guaranteed! Thanks Kenneth / Jerry! More

by Meghan Dunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (Service) and Jerry (Shuttle)
Nov 10, 2021 -

Stone Mountain Nissan responded

Hi Meghan, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 07, 2021

Staff was very professional and available to answer questions. Would recommend to my friends and family. More

by PNEAL95225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wages,Heath
Nov 10, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thanks for the recommendation, and have an amazing day!

November 06, 2021

I have dealing with this Dealership for over twenty years. For the last ten years or so my service technician has been KG. For whatever reason, he left the Dealership for a while. During his absence I More

by albert_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Nov 07, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2021

Very professional and helpful and the person also told me about what needs to be done for next service More

by EPHYUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
Nov 06, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

November 04, 2021

Vanna was my service representative and she was great! She responded to me promptly about what was needed for my vehicle. Thank you. More

by JONELLECAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna, service department.
Nov 06, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

November 01, 2021

K G is very professional and knowledgeable. He is an asset to your Dealership. Good Customer Service. More

by bharris691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G. Ellsworth
Nov 02, 2021 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2021

This dealership alway get me in even when I don’t have a appointment. And I can wait on my car. More

by ANNHUTCH2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Nov 02, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 31, 2021

Aside from a longer wait than I had thought after Aside from a longer wait than I had thought after scheduling an appointment, all went well with getting my driver side mirror installed. Heath was t More

by elove3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath in Serviced Dept
Nov 01, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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