Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

Sort by
March 21, 2025

Great experience during every visit and speedy and reliable service. KG is a great service and I love working with him. More

by N8262001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Mar 25, 2025 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

The service was good. The service advisor was very helpful and knowledgeable. Way to go! More

by vilathiajs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Wages
Report | Print
Mar 20, 2025 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 13, 2025

The Nisan customer service representatives were professional and efficient. They checked in often to communicate the progress of the service. More

by jar202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Summers
Report | Print
Mar 16, 2025 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 13, 2025

Mr Wages made sure I was taken care of even though I didn't have an appointment. He kept me updated about what's was going on with my vehicle. More

by Renae4
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Mar 16, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 10, 2025

I was the first appointment of the day. Kalium helped me out. He was quick but attentive, very polite, and well-mannered. He got me in and out in no time. I appreciate everyone at Stone Mou More

by DNLK1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Report | Print
Mar 14, 2025 -

Stone Mountain Nissan responded

Hello Dnlk1206, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

I had an appointment to get my oil changed along with a few other things. It was done quickly, while I waited in the Customer Lounge. More

by RKMOOREKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Report | Print
Mar 09, 2025 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2025

Kal took great care of our needs and was able to solve all my issues without trying to upsell me on anything. More

by AASIM.M.KHAN1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
Report | Print
Mar 09, 2025 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 05, 2025

Kalium provided exceptional service during my oil change and check engine light diagnostic. He was honest, knowledgeable, and helped me find the best solution. Highly recommend! More

by Angelique Salley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Report | Print
Mar 09, 2025 -

Stone Mountain Nissan responded

Hi Angelique Salley, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 05, 2025

Kay was so helpful in getting my car maintenance issues resolved and getting me on my way. Excellent service! More

by QUASHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Mar 09, 2025 -

Stone Mountain Nissan responded

Hi Quashea, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 03, 2025

I went on a weekday so it was faster. Unfortunately I’ll have to go in Saturdays most of the time. More

by indiaelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
Report | Print
Mar 07, 2025 -

Stone Mountain Nissan responded

Hi, thanks for the four-star review. Here at Stone Mountain Nissan, we always strive for excellence, and it appears we missed the mark by one star. Is there anything more we could have done to improve your experience and earn that five-star rating?

1
...
12
13
14
...
238