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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,372 Reviews

2,372 Reviews of Stone Mountain Nissan - Service Center

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April 14, 2025

KG has been my service advisor for my 3 Nissans for years. He is an awesome advisor. He treats my vehicles as if they were his own. Because of that we are confident that our cars are receiving the best More

by MB
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Apr 15, 2025 -

Stone Mountain Nissan responded

Hello Mb, thank you; we appreciate your feedback!

April 09, 2025

Kalium did a great job getting me in and out for my oil change .Thank you for also providing me the service recommendations for upcoming services. More

by JASMINECALDWELL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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Apr 12, 2025 -

Stone Mountain Nissan responded

Hi Jasminecaldwell12, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

April 08, 2025

Very disappointed that I paid 1500. 00 to have my breaks fixed. And not fixed. More

by Ruthavue173
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
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Apr 12, 2025 -

Stone Mountain Nissan responded

Hi Ruthavue173 thank you for taking the time to leave us your honest feedback. Ruthavue173, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Stone Mountain Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 6782523100 Bob White to discuss ways we can better serve you in the future.

April 07, 2025

I received great customer service. Everyone was courteous and professional. I had a very pleasant experience. More

by SMCKEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Report | Print
Apr 10, 2025 -

Stone Mountain Nissan responded

Smcken2, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Heath Wages makes my experience at Stone Mountain Nissan worthwhile. He’s trustworthy, knowledgeable, reliable and a pleasure to be around. More

by BNG27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Apr 06, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 01, 2025

I purchased a 2925 Nissan Sentra 2/18/25 from this dealership. I gad previously purchased a new 2014 Nissan Sentra in 2015. Both experiences were excellent from the salesperson (Prince in 2025) to th More

by DLMALONE
Recommend Dealer
Yes
Employees Worked With
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Stone Mountain Nissan responded

Dlmalone, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 31, 2025

The BEST service representative is KG! !!he is thorough and kind. Always an amazing experience More

by alta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Apr 05, 2025 -

Stone Mountain Nissan responded

Hi Alta, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 31, 2025

Pleasant atmosphere and professional service. The waiting room was suitable for allowing me to work while I waited. More

by ghayes7330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
Report | Print
Apr 05, 2025 -

Stone Mountain Nissan responded

Hello Ghayes7330, thank you; we appreciate your feedback!

March 31, 2025

Great service at a great price. Their team is efficient and courteous. Their work is outstanding. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine
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Apr 05, 2025 -

Stone Mountain Nissan responded

John.zolkowski, thank you so much for your high rating!

March 30, 2025

The dealership was clean and functional, the customer service was exceptional with great detail to requests made! More

by nhandy.mga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price/Heath
Report | Print
Apr 04, 2025 -

Stone Mountain Nissan responded

Hi, we are so happy to read such a great review about Stone Mountain Nissan! We hope you have a great day!

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