Stone Mountain Nissan - Service Center

Service was good. Didn't have to wait too long and was updated on the progress of the work which I liked. Staff was friendly and and felt relaxed. Didn't have to wait too long and was updated on the progress of the work which I liked. Staff was friendly and and felt relaxed. More

I had an outstanding experience at Stone Mountain Nissan! My service advisor, Maks Poznyak, provided excellent customer care throughout my visit. He ensured my car received a thorough detailing and was very My service advisor, Maks Poznyak, provided excellent customer care throughout my visit. He ensured my car received a thorough detailing and was very informative about the necessary replacements. The facility has recently undergone an upgrade, and I was impressed with the new section where you can read up on your car’s details before it moves to the service area. It’s a great addition that keeps customers informed. The entire facility was spotless, creating a welcoming and professional atmosphere. My car was ready on time, and I left feeling confident about the service I received. I highly recommend Stone Mountain Nissan for their exceptional service, cleanliness, and customer-focused approach. More

Good service, excellent service. Good service, excellent service. Good Service , excellent service Good Service, Excellent service. Good service, excellent service. Good Service , excellent service Good Service, Excellent service. More

Excellent service all around, everyone I've encountered who works there is kind and professional. who works there is kind and professional. More

Dealership was was very helpful n professional n clean. I will return. Customer service representative was very helpful I will return. Customer service representative was very helpful More

The service was done in a timely manner! Excellent customer service, a positive experience. Thank you Excellent customer service, a positive experience. Thank you More

I had a 4:30 appt with Heath. The appointment was originally for 5:00 but I changed it to 4:30 the day before. When I arrived, Heath very rudely told me that I would need to find The appointment was originally for 5:00 but I changed it to 4:30 the day before. When I arrived, Heath very rudely told me that I would need to find someone else because he was leaving in 30 minutes. I understand that scheduling mistakes happen but it would have been nice for him to apologize for the error and actually point me to another rep. Luckily Maksym overheard and swooped in and apologized and took great care of me. Because of Maksym, I will continue to patronize this dealership for service needs. More

The service manager KG was very professional and extremely knowledgeable for my repair to car extremely knowledgeable for my repair to car More

Everyone I encountered at the service center was friendly and polite. Wait time for service tech was minimal. Service needed was performed in a timely manner. and polite. Wait time for service tech was minimal. Service needed was performed in a timely manner. More

The fees are outrageous and the cars are built terribly. Will never own one again Will never own one again More