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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,197 Reviews

2,197 Reviews of Stone Mountain Nissan - Service Center

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November 22, 2024

The worst place to be compared to other car dealers from my experience. They money oriented. I wish they would change their attitude towards customer oriented on my next visit, I don’t think I would be ther More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Eneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Ricardo Shepherd, Peter Milner, Trotters Moore
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Nov 23, 2024 -

Stone Mountain Nissan responded

Hi Customer, we appreciate your honest feedback, as we are always looking for ways to improve. Here at Stone Mountain Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 678-252-3100 X3028 to discuss ways we can better serve you in the future.

November 21, 2024

Everyone at the Stone Mountain Nissan is super welcoming, kind, and helpful. It is always a pleasure to have Heath as my Service Advisor. More

by ERIKA.R.DENMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages - 5 stars
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Nov 23, 2024 -

Stone Mountain Nissan responded

Hi Erika.r.denman, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 20, 2024

Service was on point & I didn't wait very long for my oil change. Thank you very much! More

by N0WFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes, Peter Milner, Trotters Moore
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Nov 21, 2024 -

Stone Mountain Nissan responded

N0wfaithisjt, we're so glad that we were able to go above and beyond your expectations!

November 19, 2024

My experience with Stonemountain Nissan was awesome i recommend anyone to there services and the customer support team is very helpful More

by nathanielfonville1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes
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Nov 21, 2024 -

Stone Mountain Nissan responded

Hello Nathanielfonville1, thank you; we appreciate your feedback!

November 18, 2024

It looked great inside, which was quite different from my last visit. Especially liked the waiting room with see through glass into the repair area. More

by KAREENGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

My service manager has always been responsive to all questions, been available upon my getting to the dealership, and manages to keep me posted on the work being performed and any suggested maintenance More

by patrice.diamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Nov 18, 2024 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 14, 2024

I've bought several cars from Stone Mountain Nissan and it has always been a wonderful experience. I don't think I would ever go anywhere else. More

by parr0thd51
Recommend Dealer
Yes
Employees Worked With
Quinton
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Nov 18, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

November 13, 2024

K from auto service was very informative and helpful during my visit! Thank you so much! More

by kenyacurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K from service , Kathy Acosta
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Nov 14, 2024 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 13, 2024

I was pleased with my service and the time it took to get in and out. More

by WENDYBYNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Make Poznyak
Report | Print
Nov 14, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

November 12, 2024

Service Advisor, Heath Wages, and service technicians always provide an excellent service experience. Cost is very reasonable. More

by ROULAMONSOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 13, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you, and have a fantastic day!

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