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Stone Mountain Nissan - Service Center
Lilburn, GA
2,215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,215 Reviews of Stone Mountain Nissan - Service Center
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February 07, 2025
I asked them to make sure they check to make sure my care was balanced after spending $800 lest than a month ago and my car still seems unbalanced, when I pay I asked did they check it,she said no but you ne was balanced after spending $800 lest than a month ago and my car still seems unbalanced, when I pay I asked did they check it,she said no but you need this and that for your car, when I told him that I can't afford all that he suggested that I can make payments, it's ashamed that people take your money and don't care if it were done right and have the gall to try to get you to spend more money, I had a oil change coupon that had just expired, I was told right off the bat that I couldn't use it but you want more money after not doing the job right after paying $800 and didn't bother to make sure it right, greed has took over,sad. More
by maryannyarbrough
Verified CustomerEmployees Worked With
Heath Wages
February 06, 2025
They were not really interested in my oil change. All they wanted to do was to sell me more service which my car didn’t need and 23k miles. It took approximately 3 hours to do an oil change, which I All they wanted to do was to sell me more service which my car didn’t need and 23k miles. It took approximately 3 hours to do an oil change, which I can do in 15 minutes. I asked the service rep if they had any oil change coupons, to which he answered NO. So I quickly provided one from their Nissan Of Stone Mountain website. Guys that’s bad service right there. My car’s floor board looked nasty when I finally got it back. I was very disappointed this time around. I’m contemplating changing dealerships. More
by ngabuzani
Employees Worked With
None
February 05, 2025
Excellent customer service. Will definitely recommend and come back every time. Have absolutely no complaints. Will definitely recommend and come back every time. Have absolutely no complaints. More
by shell0440
Employees Worked With
February 04, 2025
I haven't been to Nissan lately but the time I did was great srevice. great srevice. More
by terrycarrie340
Employees Worked With
February 02, 2025
Mr Ellsworth, has always, ensured my maintenance appointment was timely and thorough. He also made me aware of other service appointments I needed immediately. I look forward to my next appointmen appointment was timely and thorough. He also made me aware of other service appointments I needed immediately. I look forward to my next appointment. Paul.Tucker More
by Tape7
Employees Worked With
Mr Ellsworth
February 02, 2025
Easy to make my appointment online. Fast and friendly service. Comfortable waiting area accommodations if you decide to wait for your vehicle. Fast and friendly service. Comfortable waiting area accommodations if you decide to wait for your vehicle. More
by sstarks3136
Employees Worked With
Price in Service Center
February 02, 2025
We are very happy with Stone Mountain Nissan! After purchasing two vehicles we are very pleased After purchasing two vehicles we are very pleased More
by Jovie
February 02, 2025
They were rude, unhelpful and took more than an hour more than they said. When I asked for more information Heath just repeated the same thing he had said before. than they said. When I asked for more information Heath just repeated the same thing he had said before. More
by Cagey
Employees Worked With
Heath wages
